TigerOnTheProwl Posted March 1, 2019 Share Posted March 1, 2019 (edited) Hey guys. I'm having a bit of an issue with my Void Pro: It will randomly lose its connection to the transmitter. It's been happening for a while now, but it seems to be getting worse. It's not really a huge issue when it happens occasionally. I just have to hold the power button like I'm turning it on until I hear "powering on. Link established". But just in the last hour it's happened 5 times - sometimes within 10 seconds of being reconnected - and it's starting to get really annoying. I have the latest drivers, latest firmware, and latest iCUE software. I'm not sure which one is causing the issue. Does anyone have a fix? Edited March 1, 2019 by TigerOnTheProwl typo Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted March 1, 2019 Corsair Employees Share Posted March 1, 2019 Are there other wireless devices being used in close proximity? If so try moving them away from the wireless dongle as they can be causing interference. Link to comment Share on other sites More sharing options...
TigerOnTheProwl Posted March 4, 2019 Author Share Posted March 4, 2019 I also have a wireless keyboard and mouse as well as a wifi adapter. I've disconnected all of those, but the issue still persists. I've also discovered that it disconnects only while it is plugged in and charging. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Notepad Posted March 5, 2019 Corsair Employees Share Posted March 5, 2019 I would recommend you contact our Support team by opening a ticket at Support.Corsair.com Link to comment Share on other sites More sharing options...
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