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K63 Wireless not charging.


riseofbrotality
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Hi,

 

I have a brand new K63 wireless a few days ago, and have had it plugged into a USB3.0 port on my PC for 2-3 days, however it still says the battery is charging.

 

When I disconnect the USB cable and connect it via the wireless receiver the status light goes red and says the battery is low.

 

I have the latest version of iCue and the latest firmware for the keyboard also (v3.07)

 

Is there something I can try, or is it possible I have a faulty keyboard?

 

Edit: forgot to mention that all power saving settings are off, including USB power settings etc.

 

Thanks.

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  • 1 month later...

So I had exactly the same issue.

 

(power on keyboard low . . plugged in to USB to charge for hours and hours . . then when unplugged from USB got a red light "low power warning"

 

I followed the advice given here . .

 

1) Turned Keyboard off

2) Made sure USB cable was unplugged from keyboard) ***

3) Whilst holding down ESC, turn keyboard on

4) Wait a second (I waited 5 seconds) then release ESC key

 

Result: Red warning light turned White. iCUE reports "High" charge

 

(** for me, the cable HAD to be unplugged from keyboard for this to work)

 

Thanks all. Thanks specifically "Corsair Michael"

 

:biggrin:

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  • 1 month later...
So I had exactly the same issue.

 

(power on keyboard low . . plugged in to USB to charge for hours and hours . . then when unplugged from USB got a red light "low power warning"

 

I followed the advice given here . .

 

1) Turned Keyboard off

2) Made sure USB cable was unplugged from keyboard) ***

3) Whilst holding down ESC, turn keyboard on

4) Wait a second (I waited 5 seconds) then release ESC key

 

Result: Red warning light turned White. iCUE reports "High" charge

 

(** for me, the cable HAD to be unplugged from keyboard for this to work)

 

Thanks all. Thanks specifically "Corsair Michael"

 

:biggrin:

 

Thanks ...this worked for me! Very simple solution for a very quirky ICue software. Not to hijack this thread, but does anyone have a solution for charging the RGB Wireless Mouse? I find it very confusing to perform what is likely a very simple solution to this.

 

Regards!

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  • 2 months later...
So I had exactly the same issue.

 

(power on keyboard low . . plugged in to USB to charge for hours and hours . . then when unplugged from USB got a red light "low power warning"

 

I followed the advice given here . .

 

1) Turned Keyboard off

2) Made sure USB cable was unplugged from keyboard) ***

3) Whilst holding down ESC, turn keyboard on

4) Wait a second (I waited 5 seconds) then release ESC key

 

Result: Red warning light turned White. iCUE reports "High" charge

 

(** for me, the cable HAD to be unplugged from keyboard for this to work)

 

Thanks all. Thanks specifically "Corsair Michael"

 

:biggrin:

 

Wow, thanks for this info. I was starting to think this thing was dying on me after treating me so well for the last 6 months. Used this method and boom, full charge like it should be.

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  • 8 months later...
Just got one of these off ebay today. Worked out the box, but after plugging into my pc and trying to update the firmware it failed to update and now the keyboard won't turn on. I tried holding escape to hard reset it, but no luck on it turning on. Have it plugged in and off to try and see if it was just completely drained when I got it and I used up the last bit of juice it had. No charging leds are on right now with it plugged.
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On the left side, under the leg, is a pinhole. With that, you can force a CRP_Disabled. You will need to get the firmware file from Corsair Support first. They can give you the full instructions.

 

Thats if they ever respond lmao still waiting

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