riseofbrotality Posted February 26, 2019 Share Posted February 26, 2019 Hi, I have a brand new K63 wireless a few days ago, and have had it plugged into a USB3.0 port on my PC for 2-3 days, however it still says the battery is charging. When I disconnect the USB cable and connect it via the wireless receiver the status light goes red and says the battery is low. I have the latest version of iCue and the latest firmware for the keyboard also (v3.07) Is there something I can try, or is it possible I have a faulty keyboard? Edit: forgot to mention that all power saving settings are off, including USB power settings etc. Thanks. Link to comment Share on other sites More sharing options...
Apophis3 Posted February 26, 2019 Share Posted February 26, 2019 1) Using the supplied cable, or another? 2) Try another port, or perhaps using a device recharger that supplies 1A or more over USB plug? Link to comment Share on other sites More sharing options...
riseofbrotality Posted February 26, 2019 Author Share Posted February 26, 2019 Thanks for the reply! Yep, have swapped different USB 3.0 ports and using the supplied original manufacturer cable. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Michael Posted February 26, 2019 Corsair Employees Share Posted February 26, 2019 Try holding the ESC key, turning the keyboard power on, then releasing the key after 1 second. Afterward try to charge as normal. Link to comment Share on other sites More sharing options...
looking4perfect Posted March 2, 2019 Share Posted March 2, 2019 ^^ This worked for me when I had difficulty charging my K63. Link to comment Share on other sites More sharing options...
ncampos976 Posted March 2, 2019 Share Posted March 2, 2019 mine wouldnt turn on it at all, but i never was told to try this Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Michael Posted March 4, 2019 Corsair Employees Share Posted March 4, 2019 mine wouldnt turn on it at all, but i never was told to try this If you haven't already sent it in for RMA, try doing it with the USB power plugged in as well. Link to comment Share on other sites More sharing options...
buenahierba Posted March 10, 2019 Share Posted March 10, 2019 Hi, is it always in 75% battery level? if tyour reponse is 'yes', please visit the thread http://forum.corsair.com/forums/showthread.php?t=185654 Link to comment Share on other sites More sharing options...
kiplittle Posted April 18, 2019 Share Posted April 18, 2019 So I had exactly the same issue. (power on keyboard low . . plugged in to USB to charge for hours and hours . . then when unplugged from USB got a red light "low power warning" I followed the advice given here . . 1) Turned Keyboard off 2) Made sure USB cable was unplugged from keyboard) *** 3) Whilst holding down ESC, turn keyboard on 4) Wait a second (I waited 5 seconds) then release ESC key Result: Red warning light turned White. iCUE reports "High" charge (** for me, the cable HAD to be unplugged from keyboard for this to work) Thanks all. Thanks specifically "Corsair Michael" :biggrin: Link to comment Share on other sites More sharing options...
canadagoose Posted June 13, 2019 Share Posted June 13, 2019 So I had exactly the same issue. (power on keyboard low . . plugged in to USB to charge for hours and hours . . then when unplugged from USB got a red light "low power warning" I followed the advice given here . . 1) Turned Keyboard off 2) Made sure USB cable was unplugged from keyboard) *** 3) Whilst holding down ESC, turn keyboard on 4) Wait a second (I waited 5 seconds) then release ESC key Result: Red warning light turned White. iCUE reports "High" charge (** for me, the cable HAD to be unplugged from keyboard for this to work) Thanks all. Thanks specifically "Corsair Michael" :biggrin: Thanks ...this worked for me! Very simple solution for a very quirky ICue software. Not to hijack this thread, but does anyone have a solution for charging the RGB Wireless Mouse? I find it very confusing to perform what is likely a very simple solution to this. Regards! Link to comment Share on other sites More sharing options...
Apophis3 Posted June 13, 2019 Share Posted June 13, 2019 I can add this to my list of useful Corsair tidbits :) Link to comment Share on other sites More sharing options...
The Twobbler Posted August 19, 2019 Share Posted August 19, 2019 So I had exactly the same issue. (power on keyboard low . . plugged in to USB to charge for hours and hours . . then when unplugged from USB got a red light "low power warning" I followed the advice given here . . 1) Turned Keyboard off 2) Made sure USB cable was unplugged from keyboard) *** 3) Whilst holding down ESC, turn keyboard on 4) Wait a second (I waited 5 seconds) then release ESC key Result: Red warning light turned White. iCUE reports "High" charge (** for me, the cable HAD to be unplugged from keyboard for this to work) Thanks all. Thanks specifically "Corsair Michael" :biggrin: Wow, thanks for this info. I was starting to think this thing was dying on me after treating me so well for the last 6 months. Used this method and boom, full charge like it should be. Link to comment Share on other sites More sharing options...
mbrinaldi Posted April 28, 2020 Share Posted April 28, 2020 Just got one of these off ebay today. Worked out the box, but after plugging into my pc and trying to update the firmware it failed to update and now the keyboard won't turn on. I tried holding escape to hard reset it, but no luck on it turning on. Have it plugged in and off to try and see if it was just completely drained when I got it and I used up the last bit of juice it had. No charging leds are on right now with it plugged. Link to comment Share on other sites More sharing options...
Apophis3 Posted April 28, 2020 Share Posted April 28, 2020 On the left side, under the leg, is a pinhole. With that, you can force a CRP_Disabled. You will need to get the firmware file from Corsair Support first. They can give you the full instructions. Link to comment Share on other sites More sharing options...
mbrinaldi Posted May 1, 2020 Share Posted May 1, 2020 On the left side, under the leg, is a pinhole. With that, you can force a CRP_Disabled. You will need to get the firmware file from Corsair Support first. They can give you the full instructions. Thats if they ever respond lmao still waiting Link to comment Share on other sites More sharing options...
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