ifixit Posted February 17, 2019 Share Posted February 17, 2019 (edited) I have a couple sticks 3200mhz Vengence RGB Pro. Using xmp mode. MB tuf gamin plus X470 Windows 10 home x64 all updates. Ram stuck at red. Link app see's it, Icue doesn't. Link app cannot change colours. I also have a K95, commander pro, lighting whats'it, H115I, 4 HD 140 fans, 4 temp sensors, 2 fans on commander, 2 fans on AIO, which are all detected by icue and link fine. I installed Icue first, had problem discribed tried link to see ,,it see's the ram as stated. Can anyone assist please. Edited February 17, 2019 by ifixit Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Rick Posted February 18, 2019 Corsair Employees Share Posted February 18, 2019 Hello ifixit, Sorry to hear about the issues. Link cannot control the Vengeance RGB Pro. I'd suggest submitting a ticket at support.corsair.com. I'm sure our Technical Support team would be able to assist you further. Link to comment Share on other sites More sharing options...
ifixit Posted February 18, 2019 Author Share Posted February 18, 2019 Hi Rick, ok thanks for that i'll drop a ticket see how i get on. Link to comment Share on other sites More sharing options...
ifixit Posted February 18, 2019 Author Share Posted February 18, 2019 I didn't get on. I have loads of corsair gear. Tried to get past product code..no way. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Rick Posted February 18, 2019 Corsair Employees Share Posted February 18, 2019 Hello ifixit, The part number should start with CMW located on the module(s) for a Vengeance RGB Pro kit. If you're still having issues, I'd suggest calling our Customer Service team. They should be able to help fix any account/ticket creation issues. Link to comment Share on other sites More sharing options...
ifixit Posted February 19, 2019 Author Share Posted February 19, 2019 OK seems new bioses after agesa 1006 update wreck the Dram in that you cannot see the ram in Icue , nor change it's colour(because icue doesn't see it) To fix roll back your bios to post Agesa 1006 update. For me this was noted in the bios revisions, i went back to 4018. I had been on the latest 4207(ASUS x470 ROG Strix) To be brief..roll back your bios until they work. Test at each revision until you find it.. Link to comment Share on other sites More sharing options...
ifixit Posted February 19, 2019 Author Share Posted February 19, 2019 Oh ps if you can't get your Ram to run at full speed, 2 sticks only not 4 and use the second bank in duel config, Worked on every X470 board i've had. :) thats a tuf and a rog. Somethings up with having them in first bank a1/a2 Link to comment Share on other sites More sharing options...
ifixit Posted February 19, 2019 Author Share Posted February 19, 2019 Thanks i found the part number in bios SPD. Thankfully, as i have a riser ribbon and access after build was just plain tricky. Then a found the answer anyway on a hunch. Well i read someones success in rolling back bios revisions(due to Agesa 1006 update) and tried it myself. Will need to wait till manufacturers bring out a fix, or corsair does, not sure which can fix. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Rick Posted February 23, 2019 Corsair Employees Share Posted February 23, 2019 Hello ifixit, We are definitely aware of the issue and will do anything we can on our end to resolve the issue. With my personal experience with these issues, I do believe it is almost entirely BIOS related and that a future BIOS update will resolve the issue as it has for other boards. Link to comment Share on other sites More sharing options...
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