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Vengeance pro stopped working after iCue launch


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He guys,


I hope maybe one of you could help me out here.

I bought my vengeance pro dims (2x 8gb 3200mhz) about 2 months ago.

When I build the pc the leds started to light up in a rainbow spiral manner.

Everything looked good here.


But then I installed iCue to manage the rgb's. Once I opened iCue the leds stopped and no devices were detected.


Tried firmware updates, xmp profiles disabled, other slots in mobo, nothing worked. Then I got new ram sticks from my supplier under warranty.

I installed them, exactly the same thing happened here.


I have no clue whats going wrong here.


mobo: Aorus x470 ultra gaming

ryzen 7 1700


Hope someone has a fix for this.





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  • Corsair Employees

Hello Baronding,


Sorry to hear that you're experiencing an issue with the memory. I would suggest submitting a ticket at support.corsair.com about this. I'm sure our Technical Support team will be able to help you get the memory up and running!

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Hello Rick,


Ive already done that when I encountered the problem with the first pair.

They eventually said it should be the ram sticks so they offered me a refund.

This was through the corsair support channel. I got my refund / swap from the supplier.


I guess they didnt know what to do either?

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i had this Problems for 6 Month


today I solve the Problem with an BIOS Flashback of my Motherboard.


BIOS ROG-STRIX-X470-F-GAMING-ASUS-4207 - dont work

BIOS ROG-STRIX-X470-F-GAMING-ASUS-4204 - dont work


BIOS ROG-STRIX-X470-F-GAMING-ASUS-4024 - and all works fine

Icue found my RAM


Hope this will help you


Cheers Holle

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