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RMA Request

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I sent an email to tech support and they said i needed to contact someone in the forum for an RMA here's my original email Can i get some help?





I have two 512 (1GB) memory chips that do not work.

The sellers warranty has expired. When they tested

the memory they said it would not register on my

motherboard, nor would it register on any motherboard

they had. They were an authorized dealer. I have

trying to contact tech support by phone but have been

unable to contact a real person. Please advise me on

what steps I need to take. I'm not sure what

information you need but this is all the information

stamped on the memory.


Corsair TwinX





XMS3200 512MB




Purchased 9/3/2004


My mail address is as follows:


Saro A.

(Personal Info removed for your protection)



Thank you

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  • Corsair Employees

I think you may have miss-understood, Please fill out the Online RMA Request form which can be found in Tech Resources under the Warranty Page from our main site. or please send us a email with a copy of the form or all of your info name address and phone# and the Module part# and copy the link to this post and email it to Rma@corsairmemory.com.

If after 1 day or 24 hours excluding weekends you do not get the rma please email the same to warranty@corsairmemory.com and we will help to resolve it.

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