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Harpoon mouse doesn't store profile on device memory


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I'm having this issue with my new Harpoon mouse.

I tried to look on the forum in order to see if anyone else had this problem, but i didn't find any solution.


I only want to save a static color and a default DPI, no macros.

I made a new profile with all the settings and then hit the "Save to device".

But when i close iCUE, it just goes back to the default colors and DPI.


It is something i'm making wrong? Or there is some hardware issue on the device?


I'm on Windows 7 SP1, using iCUE 3.10.125 and the v 3.08 firmware version.

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