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Express RMA, refund of held money


brownie4420
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started an RMA mid november and since had the item replaced and delivered, because I choose express RMA they took $150 from my account to hold, till I sent back the faulty product for them to verify.

 

Its currently been THREE WEEKS.....since my faulty product was signed for a delivered to the returns department in the Netherlands, I am yet to recieved my $150 back. I have also updated my ticket and was just told "you will get refund once item has been tested"......Come on its been three weeks now, I was hoping to have this money back before christmas. Now when I update the ticket it seems to be ignored.

 

Any help?

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