dracojoaquin Posted December 7, 2018 Share Posted December 7, 2018 like the title say and sorry my bad english,when my buy this heartphones the mic never work nice y need using a program to puts the volume more loud more DB ,here in the page say the mic are like 10 db but mine are like -6DB when me using the program to puts more DB some new updates or etc? can someome help me with this for not using other programs for more loud? also can someone say how to disarm the sponges to be able to wash them? many thanks to all :biggrin: Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mint Posted December 10, 2018 Corsair Employees Share Posted December 10, 2018 Hi dracojoaquin, can you see if you have third party audio drivers like Realtek audio and try uninstalling them? In regards to the sponges (earpads), you can remove them and reattach them easily, so go ahead and take them off. We recommend lightly cleaning them so you don't damage them. Link to comment Share on other sites More sharing options...
dracojoaquin Posted December 11, 2018 Author Share Posted December 11, 2018 Hi dracojoaquin, can you see if you have third party audio drivers like Realtek audio and try uninstalling them? In regards to the sponges (earpads), you can remove them and reattach them easily, so go ahead and take them off. We recommend lightly cleaning them so you don't damage them. yes i have realtek installed because the pc using it why i need unistall it? ok i am try it i am unistall the realtek but the mic are with the same sound and sponges (earpads) i am try remove it but how can remove it for not damage? Link to comment Share on other sites More sharing options...
dracojoaquin Posted December 12, 2018 Author Share Posted December 12, 2018 yes i have realtek installed because the pc using it why i need unistall it? ok i am try it i am unistall the realtek but the mic are with the same sound and sponges (earpads) i am try remove it but how can remove it for not damage? not not work i unistall the realtek and nothing shame i have the shame problem of the 1 day y buy it Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mint Posted December 12, 2018 Corsair Employees Share Posted December 12, 2018 If the uninstall didn't work, go ahead and reinstall it. I asked because we have seen them conflict with our audio before. In regards to the earpads, like I said, you can just remove them. They wrap around the edge of the earcup, pull gently and they should come off. Link to comment Share on other sites More sharing options...
dracojoaquin Posted December 13, 2018 Author Share Posted December 13, 2018 If the uninstall didn't work, go ahead and reinstall it. I asked because we have seen them conflict with our audio before. In regards to the earpads, like I said, you can just remove them. They wrap around the edge of the earcup, pull gently and they should come off. ok thanks and the mic problem are solve soon with a new update or i need using the EqualizerAPO forever? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mint Posted December 13, 2018 Corsair Employees Share Posted December 13, 2018 We're looking into it, we'll keep you guys updated! Link to comment Share on other sites More sharing options...
dracojoaquin Posted December 13, 2018 Author Share Posted December 13, 2018 We're looking into it, we'll keep you guys updated! thanks for the help Link to comment Share on other sites More sharing options...
Recommended Posts