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SP120 RGB Fans Not Working


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Hi i just bought these fans brand new of internet and saw you had a community so i thought id write here instead of sending back, my problem is i connect the fans to the little fan hub supplied with controller and 1 fan lights up and goes straight of and when you click the remote nothing happens there all connected even tryed swapping the RGB connecters about and tryed one fan in and does the same can anyone help?
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