bibz Posted December 1, 2018 Share Posted December 1, 2018 Hi, I recently bought a cooler for my new setup, a H110i. My first processor died, and after I tested it on a new motherboard it went for RMA. Upon installing my replacement processor last night one of the thumbscrews went loose after barely snugging up. The thread of one of the backplate standoffs had snapped off in it. Granted its an older unit (the only corsair they had in stock, would rather have had something newer), but the hardware is obviously not up to the task. This happened on the third time it was tightened. Disappointed to say the least. Is this a warranty issue? Puts doubts in my mind about the longevity of the others. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Jam Posted December 3, 2018 Corsair Employees Share Posted December 3, 2018 Hello, I would get a ticket going for your case. Talk with one of our reps here. If you run into any issues, please PM me. Link to comment Share on other sites More sharing options...
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