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Can't create RMA number


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I have an issue with my PSU and tried to RMA it.

I opened a ticket and the answer was that I will have to RMA it and that I will have to choose between standard and express RMA. No issue up to here. But how do I actually get a RMA number and where do I see the shipping adress?

When opening the mail with the reply from the Support on my phone I do see a button saying "Create RMA" but it doesn't work. When logging into the support system I don't see that button at all. Neither in Chrome nor in Firefox or Edge

My ticket is #807973.

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