Ingvarr100th Posted November 14, 2018 Share Posted November 14, 2018 Hi, I think I have a problem with my H115i. At gaming CPU (i7-7700k) easily gain temp above 70°C when coolant temp often is above 50°C (sometimes even above 60°C!) and rises very quickly. At idle where room temp is about 23°C CPU gets ~44°C and coolant is 37°C. But on more CPU demanding games (like Far Cry 5) CPU gets 100°C! Thermal paste is good (Thermal Grizzly), block is mounted to MB correctly. I have 2xLL140 (instead of stock SPs) fans working at 100% most of the time in push configuration. Other fans are: 2xLL140 in front of Obsidian 750D Airflow Edition, and one LL140 on back as pull. Is this abnormal? I know that's LL140 fans are weaker than stock ones but i don't think it should have that huge impact of cooling performance. Link to comment Share on other sites More sharing options...
DevBiker Posted November 14, 2018 Share Posted November 14, 2018 That coolant temp is not normal. But what we can't say - for sure - is why it's happening. How quickly does the temperature rise? What GPU are you using? (Hint: fill out your system specs) Have you tried running with the case open and do you get the same temps when you do that? Link to comment Share on other sites More sharing options...
c-attack Posted November 14, 2018 Share Posted November 14, 2018 No, I am afraid the fans have nothing to do with this and you are likely correct in your theory it's a blockage. The coolant temps are out of bounds, even with environmental factors added (it would have to be 60C in your case). A final measure is to put your hand over the radiator exhaust when the coolant is 40-60C. It should be uncomfortably hot. It will probably be cool. No heat is getting to the radiator for dispersal. Use the Support Ticket system in the menu above to start a RMA. Include the above information. Include the "cold exhaust" assessment (if true). That one usually makes the point clear. In the meantime, you may want to assess if you prefer to move another direction or to get another new H115i. Link to comment Share on other sites More sharing options...
Ingvarr100th Posted November 14, 2018 Author Share Posted November 14, 2018 That coolant temp is not normal. But what we can't say - for sure - is why it's happening. How quickly does the temperature rise? What GPU are you using? (Hint: fill out your system specs) Have you tried running with the case open and do you get the same temps when you do that? Full spec: MB: ASUS ROG Strix Z270F CPU: i7-7700k no oc RAM: 2x 8GB Corsair Vengeance RGB CL16 3466 MHz GPU: ASUS ROG Strix GTX 1080 Ti Case: Corsair Obsidian 750D Airflow Edition Fans: 3xLL140 + 2xLL140 on H115i Thermal Compound: Thermal Grizzly Conductonaut It took 2,5 min to get coolant temp from 35°C to 45°C during Far Cry 5 test. After 5 minutes it gets 48,4°C. No, I am afraid the fans have nothing to do with this and you are likely correct in your theory it's a blockage. The coolant temps are out of bounds, even with environmental factors added (it would have to be 60C in your case). A final measure is to put your hand over the radiator exhaust when the coolant is 40-60C. It should be uncomfortably hot. It will probably be cool. No heat is getting to the radiator for dispersal. Air from radiator is warm only above coolant inlet section even when it have 50°C. Whole air from radiator is relatively cool. So it seems to be damaged :( Link to comment Share on other sites More sharing options...
c-attack Posted November 14, 2018 Share Posted November 14, 2018 A +10C rise in 2.5 minutes seals it for me... If you want to isolate the cooler, run a CPU only test to take GPU heat out of the equation. Use something mild like Intel XTU. I suspect the coolant will still shoot up in the same way. Link to comment Share on other sites More sharing options...
Ingvarr100th Posted November 14, 2018 Author Share Posted November 14, 2018 I've tried that earlier and I know it's much worse. CPU is extremly hot, coolant hot, but radiator is a bit warm. Link to comment Share on other sites More sharing options...
c-attack Posted November 14, 2018 Share Posted November 14, 2018 It's not a total blockage or you could watch it go 45-50-55-60-65... right up to shutdown in about 30 seconds. However, if you are hitting 60C coolant, it is more than slight and the PC is essentially unusable in that state. You need to be careful until you get something else on the CPU. Once it heats up, it likely takes forever to come back down and likely only in a power off or sleep state. Link to comment Share on other sites More sharing options...
DevBiker Posted November 14, 2018 Share Posted November 14, 2018 That kind of rise in that time period is indicative of blockage and nothing else. Environmental factors - unless, maybe, you are using a hair dryer or heat gun on your radiator - won't do that. Link to comment Share on other sites More sharing options...
Ingvarr100th Posted November 14, 2018 Author Share Posted November 14, 2018 Mobo reports PROCHOT by RED POST LED and throttling is noticeable. CPU Package temp gets 100°C and everything slows down but it still usable. Anyway my CPU is weak OC base (lost in sillicon lottery :() so I wrote it off and I have better sample ready to replace. But comparing H115i performance to it reviews and tests I was confused and wondered why my cooling behave so bad. I'm going to start RMA, maybe Corsair replace it for me (I hope). Link to comment Share on other sites More sharing options...
DevBiker Posted November 14, 2018 Share Posted November 14, 2018 Mobo reports PROCHOT by RED POST LED and throttling is noticeable. CPU Package temp gets 100°C and everything slows down but it still usable. Anyway my CPU is weak OC base (lost in sillicon lottery :() so I wrote it off and I have better sample ready to replace. But comparing H115i performance to it reviews and tests I was confused and wondered why my cooling behave so bad. I'm going to start RMA, maybe Corsair replace it for me (I hope). As long as you are in the warranty period and have the receipt, they should. Link to comment Share on other sites More sharing options...
Ingvarr100th Posted November 14, 2018 Author Share Posted November 14, 2018 Fixed xDDDD I have just strongly hit twice my case above radiator inlet and... it works! However I'm curious how long it will last. Link to comment Share on other sites More sharing options...
c-attack Posted November 14, 2018 Share Posted November 14, 2018 LOL. Yes, this is usually my last ditch recommended remedy, although typically I suggest shaking the cooler rather than plonking the case. Obviously the later is more time efficient. Yeah, it can buy you some time, but clearly whatever is causing the blockage will come around again and this procedure is neither guaranteed to work or effective long term. I would still move toward a replacement. Regardless, you are better off than you were 5 minutes ago. Link to comment Share on other sites More sharing options...
Ingvarr100th Posted November 16, 2018 Author Share Posted November 16, 2018 Yeah it's still blocking :( but now documented ;) And every hit gets about 3°C CPU Package temp down for a while. Overall CPU temp is 67°C while coolant is about 34°C. It's running Small FFT (max heat) job in Prime95. Link to comment Share on other sites More sharing options...
c-attack Posted November 16, 2018 Share Posted November 16, 2018 When you submit your ticket, I would focus on the escalating temps and high coolant level first, leaving the "hit and drop" out. It leaves open the possibility this is an air bubble causing this issue and it's not. That will cost you a few back and forth emails. If you get into that part of the discussion, let them know this a a reoccurring problem. Bubble trouble is random and usually infrequent. When you have to this every few days or every few hours, you have blockage. Link to comment Share on other sites More sharing options...
Ingvarr100th Posted November 21, 2018 Author Share Posted November 21, 2018 It's definitely not air bubble. Today I heard wired "cracking" sound after I had turned my PC on, then all fans went full speed and CPU got 100°C, and cooling temp was about 50°C. Hitting radiator helped again ofc but there is something solid swimming in the loop. Link to comment Share on other sites More sharing options...
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