Sandals Posted November 2, 2018 Share Posted November 2, 2018 (edited) Hello, got issues using the iCUE software with my memory. Any changes I make have no effect on the memory. As of a few hours ago, I had no RGB software installed at all. I have an Aorus B450 PRO motherboard which allows me to control the RGB through the BIOS and the memory defaulted to the rainbow effect which I liked. So I thought I would install iCUE to see what other options are available. Well, that was a mistake... After my initial install, one stick just turned off completely and the other one was stuck on rainbow. No matter what colour setting I select, it was stuck. Updated the memory firmware but then the memory was stuck with one LED at the bottom and top of the memory stuck on red, again... could not change it. So I uninstalled iCUE and installed Gigabyte RGB Fusion which seems to work a lot better than iCUE and actually let me change the colours but one stick will sometimes become unresponsive and just have 1 bit of red at the top and bottom of the stick as if it's encountered an error. In summary, things I've tried: Installed and uninstalled both software multiple times Updated memory firmware Swapped memory sticks in their slots, also tried the two other slots Updated mobo BIOS Looked for DRAM SDP in BIOS but don't have that option. So at the moment iCUE is uninstalled as it is beyond useless and RGB Fusion installed, I set the RGB to off but one stick still looks like it has encountered some sort of issue. See pic linked. What do? I wish I just left it as rainbow and didn't try and install iCUE....... https://imgur.com/a/OudvYgx Edit: Did a full shutdown, one memory stick is still showing two red lights and cannot be changed. Shutdown again and changed slots, same issue. Bad stick? Edited November 2, 2018 by Sandals Link to comment Share on other sites More sharing options...
Sandals Posted November 3, 2018 Author Share Posted November 3, 2018 So I took the CMOS battery out and unplugged the system and left it overnight. Plugged it back in and the RAM lit up (not actually turned on the system yet) and one stick is flickering randomly and the other stick stayed off for about 30 seconds then did the red light at the top and bottom. Think I'll take this to Corsair support, clearly something wrong with the sticks. Link to comment Share on other sites More sharing options...
Mussels Posted November 7, 2018 Share Posted November 7, 2018 Same problem with an Aorus X370 - the ram sticks eventually work (with a serious delay) in software mode, but that eats CPU performance like crazy Link to comment Share on other sites More sharing options...
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