oz24 Posted February 24, 2005 Share Posted February 24, 2005 I'm tying to send the part back, but I need a post or ticket # for the RMA form. Could you help out. Link to comment Share on other sites More sharing options...
Wired Posted February 25, 2005 Share Posted February 25, 2005 What CPU / FSB / Motherboard do you have? What is the exact part # / revision # of your memory? How To Read the Memory Label Link to comment Share on other sites More sharing options...
oz24 Posted February 25, 2005 Author Share Posted February 25, 2005 I'm tying to send the part back, but I need a post or ticket # for the RMA form. Could you help out. I have a AMD Athalon 1.09 GHz processor, 512 MB of RAM, and a Gigabyte GA-7NNXPV motherboard. The other stick of 512 MB RAM that I am having trouble with is of the same Corsair platinum series. The stick that is showing errors when Windows tries to run is part#CMX512-3200C2PT version#1.2. The stick in the system right now performs as it should. I have swapped them and tried different memory slots. The bad part is no good I would like to send back to be tested. Can I use this post # on an RMA form? Link to comment Share on other sites More sharing options...
Wired Posted February 25, 2005 Share Posted February 25, 2005 Not until Ram Guy gives the thumbs up. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 25, 2005 Corsair Employees Share Posted February 25, 2005 Please try and set the Dim Over Voltage control to +.2 Volts and then test the suspect module by it self with the following settings. Memory Freq: DDR333 Dim Voltage to 2.7 Volts Resulting Frequency: 166MHz SDRAM CAS Latency: 2.5T SDRAM RAS to CAS Delay (tRCD): 3T SDRAM Row Precharge (tRP): 3T SDRAM Active to Precharge Delay (tRAS): 6T Then please test it with http://www.memtest.org and if you still get errors I would suggest you send both modules so they match. Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
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