Mr_reese12 Posted October 9, 2018 Share Posted October 9, 2018 I recently purchased a Corsair Crystal Series 570x White and i'm having problems with the led in the power button and the Corsair logo on the front not lighting up. I'm not sure if they are just broken or if I have the power wires in the wrong spot, I was wondering if you could help me figure it out? Thanks! Link to comment Share on other sites More sharing options...
Zotty Posted October 9, 2018 Share Posted October 9, 2018 Hi buddy... the Corsair Logo and Front sail Logo are Sata Powered.... make sure its plugged in... as for the power button LED.. try reversing the polarity its pin connectors...... Link to comment Share on other sites More sharing options...
Mr_reese12 Posted October 9, 2018 Author Share Posted October 9, 2018 Ok I will try that and let you know, by looking at my pictures of the motherboard do you know if the top row of pins are positive and the bottom negative or are the positive and negative on the same row right next to each other? Thanks! Link to comment Share on other sites More sharing options...
Zotty Posted October 9, 2018 Share Posted October 9, 2018 (edited) Asus Z370-E right ? http://i.imgur.com/GBQgt0Gl.png that picture is in the supplied manual that comes with your Motherboard.... section 1-17 Edited October 9, 2018 by Zotty Link to comment Share on other sites More sharing options...
Zotty Posted October 9, 2018 Share Posted October 9, 2018 Looks like you have the PLED plugged into the wrong pins dude Link to comment Share on other sites More sharing options...
Mr_reese12 Posted October 9, 2018 Author Share Posted October 9, 2018 Thanks for the diagram! Sorry I should have checked for that first! I have plugged the PLED now into the correct locations and still nothing, as for the sata power I will have to get back to you on that as for I will check on that tomorrow and let you know. Thanks! Link to comment Share on other sites More sharing options...
Zotty Posted October 9, 2018 Share Posted October 9, 2018 (edited) I have plugged the PLED now into the correct locations and still nothing, you have 2 pled locations.. tried both?.. or indeed flipped the polarity... unless you damaged the LED when it was on the 5v+ and neg speaker pins........ Edited October 9, 2018 by Zotty Link to comment Share on other sites More sharing options...
Mr_reese12 Posted October 9, 2018 Author Share Posted October 9, 2018 i haven't tried the other location but i will, and that's what I was also thinking that I might have accidentally fried it :( Link to comment Share on other sites More sharing options...
Mr_reese12 Posted October 9, 2018 Author Share Posted October 9, 2018 and yes I tried flipping the polarity but nothing Link to comment Share on other sites More sharing options...
Zotty Posted October 9, 2018 Share Posted October 9, 2018 good luck dude..... Link to comment Share on other sites More sharing options...
Mr_reese12 Posted October 9, 2018 Author Share Posted October 9, 2018 Alright so I think I have my conclusion, trying the other PLED location did not work either, so I think that I fried the LED's in the sail and maybe even in the power button. I ruled out the sata cords connected to the molex that goes to my PSU, they are plugged in and not loose. So my next thing is replacing the LED's, i'm thinking that I would have to find some on amazon or do you think I could get two from Corsair? Thanks! Link to comment Share on other sites More sharing options...
Zotty Posted October 9, 2018 Share Posted October 9, 2018 Try opening a ticket.. explain whats happened,, maybe they can help you, Click Support Ticket System at the top of this page Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Caliente Posted October 9, 2018 Corsair Employees Share Posted October 9, 2018 Hey Mr_reese12, At this point go ahead and submit a ticket on our support page. We can usually replace most parts and got plenty of 570X stuff. Thanks Zotty for helping him so far. Link to comment Share on other sites More sharing options...
Mr_reese12 Posted October 10, 2018 Author Share Posted October 10, 2018 Alright I submitted a ticket. Thank You, and Thank You very much Zotty you were a great help! Link to comment Share on other sites More sharing options...
Zotty Posted October 10, 2018 Share Posted October 10, 2018 No worries dude.... hope you get sorted and good luck on your quest ;) :D Link to comment Share on other sites More sharing options...
Recommended Posts