ipoql Posted February 24, 2005 Share Posted February 24, 2005 In December I bought 2 sticks of valueselect 512mb 3200 ram from http://www.zimzoomfly.com. I was having some problems with it not booting and had to return the motherboard i also bought because it was bad. Once i recieved my new motherboard windows would lock up randomly and i would have to restart the computer with the power button. after taking each stick of ram out i was able to isolate the cause to one of the 512 sticks. I wrote yall an email three weeks ago about this problem but it was never returned so i am trying this method. The ram is the problem as my computer runs fine when it is not in it. I need to have this stick replaced. I have used corsair ram in many different PC's i have built and am very satisfied with the quality of your product. This particular stick just happens to be bad. thanks. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 24, 2005 Corsair Employees Share Posted February 24, 2005 Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it! Link to comment Share on other sites More sharing options...
ipoql Posted February 28, 2005 Author Share Posted February 28, 2005 I have been doing everything you said and have still had no reply from the forum tech support or the people i have emailed the rma request form to, can you please help me i need to get this stick replaced Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 28, 2005 Corsair Employees Share Posted February 28, 2005 Please call them at 888-222-4346 and dial "0" that will take you right to Customer Service. Link to comment Share on other sites More sharing options...
ipoql Posted March 22, 2005 Author Share Posted March 22, 2005 I have called several times and left several numbers for yall to call me back. This is getting irritating I just need to RMA this bad stick of ram and get a new good one, can we please start the RMA process. I am a Network Administrator for the hospital i work at, I'm A++ certified and have a degree in Computer Science. I fix hundreds of computers and know what is going on, if we can just get this taken care of I would really appreciate it, thanks Link to comment Share on other sites More sharing options...
Wired Posted March 22, 2005 Share Posted March 22, 2005 I'll notify Ram Guy about this thread. You may also want to try the RMA form again, as it was upgraded 2 weeks or so ago. http://www.corsairmemory.com/corsair/rma_request.html Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 22, 2005 Corsair Employees Share Posted March 22, 2005 What time of the day are you calling? And our hours for Customer Service are from 7:30 Am to 4:30 PM Pacific time. And did you leave your name and phone #? You can send me an email with your info at ramguy@corsairmemory.com and I will be happy to call you personally. Link to comment Share on other sites More sharing options...
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