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H100i Pro RGB | Stopped working in under 7 hours..


cheeno

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ISSUE:

- Corsair H100i Pro RGB AIO.

- Pump is flashing RED LEDS.

- CPU FAN error message on screen.

- Machine will not boot as the Processor will get too hot.

- H100i Pump cannot be managed with iCue.

 

TROUBLESHOOTING:

- Tested the CPU_FAN connection with other fans, they work and are manageable.

- The contact between the Pump and Proc is flush.

- Sata Power is connected, USB connected.

 

NOTE:

- Upon use the pump did make a grinding sound that is no longer present.

 

CONCLUSION:

Is it safe to say the AIO is DOA?

-----------------------

- As of 10/01/2018 9PM EST - The AIO has been returned to the vendor for a confirmed Dead Water Pump. (Tested AIO with technicians at site)

- Got it replaced .. with the same exact model. Lets pray to the gods that this was a one off and I was that % of customer that got the bad one out of the box.

 

 

 

[This thread is now closed. MODS please proceed to dispose of this thread. Thanks]

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Sounds like DOA to me. The flashing red is a bit alarming and likely precludes any normal connection errors. All the power comes through the SATA line, so other than using a different lead or PSU connector, it should work. That said, your other information (like flashing red and non-recognition) suggests that is not the problem. Probably bad wiring on the pump and I would return it to the vendor as defective. Not common. That is only maybe the 2nd or 3rd PRO cooler on the forums to come out of a box like that.
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Sounds like DOA to me. The flashing red is a bit alarming and likely precludes any normal connection errors. All the power comes through the SATA line, so other than using a different lead or PSU connector, it should work. That said, your other information (like flashing red and non-recognition) suggests that is not the problem. Probably bad wiring on the pump and I would return it to the vendor as defective. Not common. That is only maybe the 2nd or 3rd PRO cooler on the forums to come out of a box like that.

 

Thank you for the reply. I also tried a different sata connection. Issue persists.

 

I went and returned it. Just got my new one. ETA 2-3 hours before I get home and reinstall and test.

 

I will also be using different thermal paste. :)

 

Thanks again!

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