bigredd Posted September 19, 2018 Share Posted September 19, 2018 This software needs to be worked on. It was working fine until the most recent update and it literally makes it so that I cannot click on anything and have to restart my computer to fix this. I've uninstalled, reinstalled, and it still does not work. Right when I hear the 'MIC ON' I'm no longer able to click on anything on my display unless I want to navigate my computer via keyboard... When will this be fixed? I use iCUE mostly for my custom bindings and DPI, and it's really annoying that this manages to glitch my display. I'm running a NVIDIA 1060 3gb so maybe it's an issue with the drivers? Still, this software should not have anything to do with my display in the first place...It's almost like a rootkit in disguise. TBH I thought I had a virus, it acts like one. Link to comment Share on other sites More sharing options...
bigredd Posted September 19, 2018 Author Share Posted September 19, 2018 UPDATE: Just tested with an older version, still does not work. I think the only way to fix this is to abandon CORSAIR and go with somebody else. Last time I ever use their equipment. Link to comment Share on other sites More sharing options...
hastegag Posted September 19, 2018 Share Posted September 19, 2018 do you have dpi scaling enabled or possibly two monitors at different sizes? Some other folks have had difficulty with these. Can you try it without DPI scaling enabled and see if that fixes it? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair James Posted September 19, 2018 Corsair Employees Share Posted September 19, 2018 This doesn't sound like an iCUE problem but instead related to your hardware. We would need more information though for your system, OS, etc. Link to comment Share on other sites More sharing options...
bigredd Posted September 20, 2018 Author Share Posted September 20, 2018 This doesn't sound like an iCUE problem but instead related to your hardware. We would need more information though for your system, OS, etc. It worked fine until recently, and only happens when I run the iCUE application, how is this a problem with my hardware? My hardware is working perfectly fine. I hadn't changed any settings in the iCUE application and now it's just blah. ------------ Time of this report: 9/19/2018, 22:43:47 Machine name: DESKTOP-BRONPAD Machine Id: {575D718C-B0CB-46E2-95F4-88E91A018494} Operating System: Windows 10 Pro 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804) Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: Z270P-D3 BIOS: BIOS Date: 11/08/17 12:23:02 Ver: 05.0000C (type: BIOS) Processor: Intel® Core i7-7700 CPU @ 3.60GHz (8 CPUs), ~3.6GHz Memory: 32768MB RAM Available OS Memory: 32728MB RAM Page File: 7415MB used, 30432MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, with HDCP Microsoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.17134.0001 64bit Unicode --------------- Display Devices --------------- Card name: NVIDIA GeForce GTX 1060 3GB Manufacturer: NVIDIA Chip type: GeForce GTX 1060 3GB DAC type: Integrated RAMDAC Device Type: Full Device (POST) Device Key: Enum\PCI\VEN_10DE&DEV_1C02&SUBSYS_373A1458&REV_A1 Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] Device Problem Code: No Problem Driver Problem Code: Unknown Display Memory: 19351 MB Dedicated Memory: 2988 MB Shared Memory: 16363 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) HDR Support: Not Supported Display Topology: Extend Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709 Color Primaries: Red(0.646008,0.329602), Green(0.310070,0.616711), Blue(0.151867,0.072766), White Point(0.313000,0.328625) Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000 Monitor Name: Generic PnP Monitor Monitor Model: GN246HL Monitor Id: ACR02FA Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: HDMI Monitor Capabilities: HDR Not Supported Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP Advanced Color: Not Supported Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc520364db29861\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc520364db29861\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc520364db29861\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adc520364db29861\nvldumdx.dll Driver File Version: 24.21.0013.9924 (English) Driver Version: 24.21.13.9924 DDI Version: 12 Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1 Driver Model: WDDM 2.4 Graphics Preemption: Pixel Compute Preemption: Dispatch Miracast: Not Supported by Graphics driver Hybrid Graphics GPU: Not Supported Power P-states: Not Supported Virtualization: Paravirtualization Block List: No Blocks Catalog Attributes: Universal:False Declarative:False Driver Attributes: Final Retail Driver Date/Size: 9/4/2018 8:00:00 PM, 952800 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B71E3E-5F42-11CF-2C51-37171BC2D535} Vendor ID: 0x10DE Device ID: 0x1C02 SubSys ID: 0x373A1458 Revision ID: 0x00A1 Driver Strong Name: oem47.inf:0f066de38c1dbfb9:Section102:24.21.13.9924:pci\ven_10de&dev_1c02 Rank Of Driver: 00D12001 Link to comment Share on other sites More sharing options...
hastegag Posted September 20, 2018 Share Posted September 20, 2018 you do not have dpi scaling enabled according to all that, perhaps try the very very newest nvidia driver? It was released this evening I think. Can't hurt! Others may have input. It happens when you first run the application on boot? Or only when you open it? Link to comment Share on other sites More sharing options...
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