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System with H110 and iCue shows ghost fans


Myrmidon

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I have the Corsair Hydro H110i Extreme and the iCue latest version. Only other monitoring software I have is MSI Afterburner latest version 4.5.0, but it only monitors the GPU temperature and fans and the CPU temperature.

 

The problem is that after a while iCue software shows ghost fans, pump and temperatures that after reset the service from the settings of iCue everything returns to normal, though after a while the ghost elements reappear. The MB only controls the H110i pump on CPU header and of course I use a USB port controlling the H110i as required. If you see the #3 Fan, that is a ghost fan shows the pump speed. No matter what I choose for its curve it will never change.

 

Attached are photos of iCue and the exported logs after the described problem appears. What can I do to solve this? I have tried Link 4 latest version and the problem with ghost H110i appears there as well.

 

Thank you in advance

 

414529779_iCueghostfans.thumb.png.6ae9d2ad784bc44639948e0e1bcc15c0.png

 

iCue ghost fans.zip

 

830418219_iCueghostfansandtemps.thumb.png.3de3231e80c53747601c427db8e0204c.png

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I have the same issue. I have tried completly reinstalling icue and deleting all the corsair folders and then start over with fresh profiles instead of importing and have made sure i have no other software that monitors hardware running. I even uninstalled ryzen master wich has some processes running in the background when its not running.

 

Usually after a reboot it will take 2-3 days before the problem happens. Everything is fine again after restarting the corsair service but then the problem occurs after 2-3 hours untill i reboot the system and then it usually takes another 2-3 days before the problem is back.

 

I never had this problem when i was running corsair link it only started happening when i tried icue for the first time. And unfortunately it happens in link now also even if i completly uninstall icue and install link again.

 

Right now im testing without corsairs icue or link installed and will check in a few days with hwinfo64 if it detects more than one pump and more than two fans on the h110.

 

If this works ill probably skip the corsair software for a while since the h110 and commander pro is running my set profiles without icue or link anyway when i did a quick check with hwinfo to see if it could detect the commander pro.

 

Your problem seems worse than mine however since you get so many fans and extra temps i have only gotten one extra fan and a pump so far.

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I have the same issue. I have tried completly reinstalling icue and deleting all the corsair folders and then start over with fresh profiles instead of importing and have made sure i have no other software that monitors hardware running. I even uninstalled ryzen master wich has some processes running in the background when its not running.

 

Usually after a reboot it will take 2-3 days before the problem happens. Everything is fine again after restarting the corsair service but then the problem occurs after 2-3 hours untill i reboot the system and then it usually takes another 2-3 days before the problem is back.

 

I never had this problem when i was running corsair link it only started happening when i tried icue for the first time. And unfortunately it happens in link now also even if i completly uninstall icue and install link again.

 

Right now im testing without corsairs icue or link installed and will check in a few days with hwinfo64 if it detects more than one pump and more than two fans on the h110.

 

If this works ill probably skip the corsair software for a while since the h110 and commander pro is running my set profiles without icue or link anyway when i did a quick check with hwinfo to see if it could detect the commander pro.

 

Your problem seems worse than mine however since you get so many fans and extra temps i have only gotten one extra fan and a pump so far.

 

The complete uninstall of iCue (and Link4) and the deletion of the relevant folder and any registry entries did not help me at all. Upon re-installation of either software by Corsair, seems have the same problem again. I miss the old days when I had H80, with no software at all to control the pump or the fns (I had installed a second one on the radiator push pull), where everything worked just fine for over 6 years. I think I might connect the pump on chassis fan header and the two fans on cpu and cpu_opt MB headers of my ASUS MB and let the BIOS control the fan speed setting them on manual with my prefered fan curves. AI Suite works fine too and I do not have to run either software nor the AI Suite in the end and also bring back Valuable HWinfo.The final OSD I want is shown in the photo attached ::pirate::

 

I suspect lack of synchronization on fan polling by both Corsair Softwares and they both lack the ability to monitor the pump/fans via OSD in games etc.

 

1384388099_finalOSD.png.f28a3f6bfc5e02cbc45392d82ccf2f16.png

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  • 2 weeks later...
Update: I have been running without corsair software installed for a little more than a week now and the issue with ghost fans and pumps has not happend again. The h110 runs the fans as it should and no monitoring software i tried detected any ghost fans or pumps. Dont know what it could be but obviously something is buggy when icue or link is installed and the corsair service is running.
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It runs the last saved fan curve profile that was saved on the h110. From the fan rpm i have observed it is the one i set in icue or perhaps it remembers what settings i had saved on the h110 in link wich is the same settings i set with icue. Same with my commander pro it also runs the profiles i set based on the 4 included temperature probes.
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Well, obviously if you remove the software you aren’t going to notice duplicate data since you can’t open it. I assume the “ghost fans” are in fact phantoms and do not respond to control input. Only one is a real fan and pump (2 fans on H110i). This can happen when you have other monitoring software running. I have seen AIDA cause this and other full monitoring packages may do this as well. AI Suite is going to be an obvious problem with everything. iCUE does not get on well with other monitors and you need to limit the number. However, HWInfo can be adapted to work by disabling Corsair monitoring (it will prompt you on launch, use portable version) and Afterburner has no effect on iCUE. Given you only have the H110i as the lone iCUE device, you could forgo it all together, save the settings to the device, and use something else.
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The problem happend for me even with no other monitoring software running and when the ghost sensors popped up in icue or link i could not change the rpm at all it was not just unresponsive ghost sensors.

The service had to be restarted to regain control and it happend again within 2-3 hours and kept happening every 2-3 hours until a reboot. After the reboot it would be fine for 2-3 days.

 

I forgot to mention this earlier. Sometimes when the ghost sensors appeared in icue or link one of the fans on the h110 would run at a random default corsair profile and it was really annoying when that profile was the extreme one. Only way to tell was by the rpm of the fan because the fans would still have my custom profile label.

 

I ran tests without other software that can monitor hardware running and even uninstalled aida, hwinfo, afterburner and ryzen master. Checked with task manager to confirm that none of the software or services was running.

I also manually cleaned up folders and files that was not deleted by the uninstallers.

 

I have previously had AIsuite installed on this system but have manually uninstalled it and removed all files because AISuite was crap(all asus software is) and couldnt control case fans properly. Basically AISuite is why i bought a commander pro for this system and my intel system.

 

I dont know what else could be causing issues with icue/link for me but since my commander pro and h110 is running the rpms i want (not the default corsair ones) i will just leave it like this for now but will keep trying to find the cause or perhaps do a clean install of windows and try again. And btw the commander pro is unaffected by this it only happens to the h110. On my intel system this issue has also never happend to the h115i pro. Overall im happy with the software but a bit puzzled by this "annoyance".

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