Another HS50 problem

[Altheda]

Hello, I just bought the HS50 and like for so many others, the mic doesn't work.:[pouts:

 

I tried to just plug it with the Y-cable, it doesn't work.

I tried using my USB adapter, it doesn't work.

I tried plugging without Y-cable, it doesn't work.

I tried plugging the mic in the headset sloth and the headset in the mic sloth... lo en behold, the mic IS working but NOT the headphones. :eek:

I tried it without Y-cable in my Samsung phone and it was working.

 

I tried plugging another headset w/ mic in my computer to see if it was my computer not working properly, but this headset (with a Y-cable as well) is working properly.

If I plug that headset's mic cable with the headphones of my corsair, it works as well, so I really think it's a problem with the headphones' Y-cable.

By that I mean, the splitting doesn't seem to work properly.

OR, my settings, but I read at least 5 setting recs pages and they all say the same, and I tried it all...;):

 

I just want to know if there is something else I could try before I return it?

 

Thanks in advance for your help !

[Corsair Mint]

It does sound like it could be an issue with the splitter, put in a ticket with support so they can help you out.

 

http://support.corsair.com