loubar22 Posted August 31, 2018 Share Posted August 31, 2018 Hello I am having a problem with the LEDs of my Corsair LL120 fans. Of the 6 fans that are plugged into my pro commander, 1 has no light yet it is well plugged into rgb hub. The ICUE software is well set for 6 LL120 fans. I plugged in, unplugged, I unfortunately only 5 fans on 6 that turn on. I strongly think that the fan that has no led is defective, I opened a ticket on the support for replacement. If you have suggestions, I'm listening. Thank you Link to comment Share on other sites More sharing options...
DevBiker Posted August 31, 2018 Share Posted August 31, 2018 Swap fan 5 & 6. Do you see the same behavior? Link to comment Share on other sites More sharing options...
loubar22 Posted August 31, 2018 Author Share Posted August 31, 2018 I reversed on the USB hub on the 5th and 6th, I have more led on the 5th and 6th. Replacing the 6 in the 5, I get the LED of the 5 cons 6 against no light. Link to comment Share on other sites More sharing options...
DevBiker Posted August 31, 2018 Share Posted August 31, 2018 I reversed on the USB hub on the 5th and 6th, I have more led on the 5th and 6th. Replacing the 6 in the 5, I get the LED of the 5 cons 6 against no light. I'm not following you here. A couple of questions: 1) Do you have the fans set up properly on the Lighting Channel in iCue? 2) Take a look at the RGB FAQ - these issues are discussed in there. Link to comment Share on other sites More sharing options...
loubar22 Posted September 1, 2018 Author Share Posted September 1, 2018 Hello, I have the same configuration as on picture below. The problem is that the fan plugged into position 6 on the rgb hub has no light. All others work. Link to comment Share on other sites More sharing options...
DevBiker Posted September 1, 2018 Share Posted September 1, 2018 What happens if you swap fan 5 & 6? Or Fan 1 & 6? Link to comment Share on other sites More sharing options...
loubar22 Posted September 1, 2018 Author Share Posted September 1, 2018 When I turn on 5 and 6, I lose the light on two fans. When I reverse the 6 and 1, I lose the light on two fans but I notice that the one that does not light emits a small red light in central ring. Link to comment Share on other sites More sharing options...
DevBiker Posted September 1, 2018 Share Posted September 1, 2018 When you reverse them, does the new fan work properly or not? It's difficult to follow what you are reporting. I'm trying to help you determine if it's a fan or the fan hub. Since the fans operate in a series, one bad fan can take others out. Link to comment Share on other sites More sharing options...
loubar22 Posted September 1, 2018 Author Share Posted September 1, 2018 No when I reverse as you mentioned to me on your previous message the fan does not turn on. Link to comment Share on other sites More sharing options...
DevBiker Posted September 2, 2018 Share Posted September 2, 2018 Which fan doesn't turn on? Fan 5? Does Fan 6 come on? What is the exact behavior? Sorry dude ... but I'm not there, I can't see it and I can't read minds ... you need to be specific about the exact behavior that you see when you switch the fans around so we can help determine if it's the fan or the hub. Link to comment Share on other sites More sharing options...
loubar22 Posted September 2, 2018 Author Share Posted September 2, 2018 The fan in position 6 of the RGB hub does not turn on. There is no light anything like the picture on my post below, the fan is plugged in but no light. Link to comment Share on other sites More sharing options...
DevBiker Posted September 2, 2018 Share Posted September 2, 2018 The fan in position 6 of the RGB hub does not turn on. There is no light anything like the picture on my post below, the fan is plugged in but no light. And when you move them around, is it always fan #6 that doesn't come on? When you move fan #5, it makes no difference? (Example ... move fan 5 to position 1 on the hub). Link to comment Share on other sites More sharing options...
loubar22 Posted September 2, 2018 Author Share Posted September 2, 2018 I moved the fan 5 to position 1 as in example of your message. I only have the fan positioned at 6 which does not turn on. Link to comment Share on other sites More sharing options...
loubar22 Posted September 7, 2018 Author Share Posted September 7, 2018 Hello, It's been 48 hours that I wait for an answer on the ticket that I opened to support ... I am waiting for the replacement of my rgb controller for my LL120 fans. Thank you Link to comment Share on other sites More sharing options...
Spec Samantha Posted September 7, 2018 Share Posted September 7, 2018 Loubar22 please DM me your support ticket number, I am a moderator on the Corsair Discord and can have your ticket brought to attention. Link to comment Share on other sites More sharing options...
loubar22 Posted September 8, 2018 Author Share Posted September 8, 2018 Hello, The Corsair support sends me a new rgb hub. I will keep you informed as soon as the spare part arrives. I wish you a good weekend. Link to comment Share on other sites More sharing options...
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