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iCue not detecting devices.


bballestero

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Hello,

 

I’ve got an issue and tried to comb through the forums before posting searching for a solution.

 

Earlier this year I’ve upgraded a lot of my system and now have a Crystal Series 570x case, 4 LED light strips, K95 Keyboard, Glauber Mouse, and 6 LL120 fans, H100 v2 cpu cooler, and a AX860i psu. I also run on a Sabertooth X79, Dominator GT ram, Samsung 850 Pro SSD, and a Asus Strix 1080 gpu.

 

The LED strips are all connected together into a CommanderPro on lightning channel 2 and those all light up no problem. The fans all connect to the RGB lightning node that came attached to the Crystal Series 570x case as well as into the CommanderPro. The RGB lighting node is connected to the CommanderPro lightning channel 1.

 

The commanderPro detects all 6 fans and shows me heir RPMs and I can adjust them as needed, but when it comes to the lightning side.. only the dam in slot 1 works.. I didn’t have this problem with CorsairLink but with iCue it’s nothing but problems and headaches. What’s the point of having RGB fans if the software doesn’t detect them or allow you to change the color on them.

 

Does anyone know how to solve or fix this issue?

 

Thanks in advance.

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Do you have your lighting channel configured correctly?

You need to tell iCue what fans and how many of them are on each channel. It doesn't "detect" the fans and really has no way to do so - the LED protocol for the fans doesn't work that way. Link was no different.

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I can take a picture of that when I get home from work. I do believe that it is on the right lighting. All the fans are connected to the RGB node of the backside of my case and then that is connected to the CommanderPro on channel 1. On the software I’m farely certain that I choose LLFans and selected 6 fans, again I can double check that and take a picture of it.
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Have you tried rearranging the fans on the hub?

It's entirely possible that fan 1 or fan 2 are the problem; the fans operate in a series so one bad fan can take out the entire chain.

 

DevBiker, Thank you! I don't know why that fixed the issue but it did. I removed the fan from slot 1 and then moved all the fans up by 1 slot and put the fan from slot 1 into slot 6 and now they all work.

 

I was getting very frustrated with this and didn't even think to rearrange the fan leads.

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