Corsair scimitar program software issue, anyone else having this problem ?

[mehksauce]

The gif showing here, is what i have to do everytime i launch a new game, on startup, every single time... its becoming a burden..

 

https://gfycat.com/DiscreteQuestionableElephant

 

anyone else ran into this issue and found a fix?

[Corsair Calico Jack]

Hi Mehksauce,

 

We're currently researching this issue.

 

In order for us to further analyze this issue, we will need a copy of your system information. Please complete the form linked here:

 

https://app.smartsheet.com/b/form/ba65cbe6b1a64fcebac91df8afa2ad6c

 

Once you have filled out the form and sent the required file, please inform me on the ticket so I am aware it is available to be viewed.

 

You can also find the CUE error logs here: C:\Users\[username]\AppData\Local\Corsair\CUE\logs

 

Thanks,