Strafe RGB no longer showing up

[SonsOfLiberty86]

I installed iCUE and have been using it just fine for a week or two, but all of a sudden my Strafe RGB keyboard stopped showing up and only boots in the red and white only mode. A red flag icon shows up in the Corsair task bar icon, but there is nothing in iCUE to address it... no errors, no info, nothing. I've tried restarting and updating/rolling back drivers, none of that worked. My keyboard is wired through a desk that is blocked at the moment so I can't currently get to the USB cables... it's a pain. I've had this problem in the past with CUE 1 and CUE 2 before. Besides "unplug and plug back in" which I can't do at the moment, is there anyway to fix this? :sigh!:

[Corsair CJ]

While your PC is off, you can try to hold the escape key on your keyboard. While holding that key, turn on your PC. Release the key after like a second, your keyboard should flash briefly if this was successful. If this works, you should be able to see the keyboard again in iCUE. If not, you'll need to figure out a way to get to the USB ports the keyboard is plugged into.

[SonsOfLiberty86]

While your PC is off, you can try to hold the escape key on your keyboard. While holding that key, turn on your PC. Release the key after like a second, your keyboard should flash briefly if this was successful. If this works, you should be able to see the keyboard again in iCUE. If not, you'll need to figure out a way to get to the USB ports the keyboard is plugged into.

 

Thanks for the response, I will definitely try that next time! It seems to have fixed itself on it's own between my post and now though.