Koss Posted August 2, 2018 Share Posted August 2, 2018 First of all, I'm sorry for my English. Hello, I bought the dark core rgb mouse a few days ago and it already came from the factory with the latest firmware version 3.08. I also have updated to the latest version of Icue 3.5.111 software. I have several problems detected: 1.- It usually happens that more or less after an hour of play, the side keys: sniper, forward, back .., present lag. That is, it takes a second to execute the action after it is pressed. It happens with both the mouse connected by cable and by wireless. For everything to return to normal, I have to close Icue and reopen it. This is very annoying. 2.- No matter how long the mouse is connected by cable, when it is unplugged, the iCue panel shows as maximum load 75%, and not 100% as it should show. 3.- I have the profile by default, as profile "windows" with a solid red theme. When I start my PC and load it, it is always shown with a rainbow color theme, having to go through all the other profiles until it reaches the "windows" profile so that it changes to a solid red color. Changes of buttons and macros do respect them when starting, but not the theme of color. I like the mouse a lot, and I think that all these things can be solved by software, but I'm not willing to wait forever. Do you have proof of these errors? regards Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Lettuce Posted August 2, 2018 Corsair Employees Share Posted August 2, 2018 Can you try to run a repair on iCUE itself first? Just to see if it is a software issue, Can you also try to try and force a firmware update on the mouse? If the issue still persist I would suggest to create a support ticket and the technical support team can further assist you. Link to comment Share on other sites More sharing options...
Apophis3 Posted August 2, 2018 Share Posted August 2, 2018 The side buttons have their own HID driver that handles them, so if you're lagging after an hour of play, then it's a software issue. What game, and what are the specs of your system? What OS and revision? Link to comment Share on other sites More sharing options...
Koss Posted August 2, 2018 Author Share Posted August 2, 2018 I have made a repair of Icue. Is it necessary to force the firmware update? has the last one It has happened to me that I remember in Battlefield 1 and Rainbow Six Siegue. Thanks for the answers, my pc: - Intel i7 6700k - 16gb ddr4 ram G.Skill tridentZ - Motherboard Asus Maximus VIII Hero - Nvidia Gtx 1050ti - O.S. Windows 10 64bits 1803 (17134.165) on SSD - Corsair k70 Lux cherry MX red - Corsair Dark Core rgb - Power supply 780W Link to comment Share on other sites More sharing options...
Apophis3 Posted August 3, 2018 Share Posted August 3, 2018 Try doing a factory reset on the mouse. Turn off, hold Forward and Back side buttons, and turn on. Also reset iCUE, don't do any customizations until you've tested the mouse. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.