CosmicRupee Posted August 1, 2018 Share Posted August 1, 2018 Well I've had this keyboard for over half a year now and now for some reason, the E and K keys do not work ( I am using my STRAFE RGB as of this moment because of this) at first the keyboard wasn't showing the right lights and some keys weren't working like they're being unresponsive :!: at least the lights work and now Y just realized when I press the Y key once it and yes I am certain I am pressing it once it duplicates the Y and makes it yyy y is the only key that I've noticed doing this I've also been aware that there is a soft reset and a hard reset can anyone help me out? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Lettuce Posted August 2, 2018 Corsair Employees Share Posted August 2, 2018 create a support ticket and the technical support team can provide a manual flash to see if the keyboard will properly respond. If that does not work they can further advice you on other trouble shooting methods Link to comment Share on other sites More sharing options...
CosmicRupee Posted August 2, 2018 Author Share Posted August 2, 2018 Do you know if there is a hard reset switch on the k95 and where it is because i can't find it and the tech support did not help me fix my problem Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Hotpot Posted August 3, 2018 Corsair Employees Share Posted August 3, 2018 Hard reset requires a new firmware file which they can provide you on a support ticket if you request for a hard reset. Link to comment Share on other sites More sharing options...
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