raboggi Posted July 30, 2018 Share Posted July 30, 2018 Hi Today iCUE offered me to upgrade my M65 RGB (CH-9000070-AP) firmware and I did. After the upgrade the mouse stopped working, Instead it appears as a USB storage device named "CRP DISABLED". The device contains one file firmware.bin dated 2/6/2009. Help Thanks, Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Hotpot Posted July 30, 2018 Corsair Employees Share Posted July 30, 2018 Hi, Please make a ticket on our support website so we can give you the firmware file manually and instructions on how to finish the firmware flash. Link to comment Share on other sites More sharing options...
raboggi Posted July 31, 2018 Author Share Posted July 31, 2018 Is it okay after 2 years warranty period? Link to comment Share on other sites More sharing options...
c-attack Posted July 31, 2018 Share Posted July 31, 2018 Yes, this is a known issue with the last update. Corsair typically does post firmware files online. Contact them directly through the Ticket System and they will send you the manual update instruction and firmware file. Link to comment Share on other sites More sharing options...
rongtw Posted July 31, 2018 Share Posted July 31, 2018 What you need to do , as i found out Under the weight top right you will see a small button like a reset with a pin hold down a short time , reconnect the mouse remove the CRP disabled file . All should be fine then Link to comment Share on other sites More sharing options...
raboggi Posted August 1, 2018 Author Share Posted August 1, 2018 ticket number #760276 check please. TT:[pouts: Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.