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iCUE: no device detected


cproatx
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I used this Corsair Void headset a while back and it worked but I been using a different headset for a while. I just tried using my Void headset again after updating my Corsair software but it doesn't detect my device anymore.

 

When I connect the USB cable it does light up and indicates that it's charging but I see no device listed in Windows and no device listed in the iCUE software.

 

Anyone have any idea on what is going on? This headset has hardly been used so there is no reason it shouldn't be working.

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Is this the Void Pro Wireless? It sounds like it is. If so, do you have the dongle attached?

 

Wow that is correct. I thought I still had it connected to the back of my PC but I guess I removed it when I started using another headset. Good call on your part and bad troubleshooting on mine.

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