mert23 Posted July 23, 2018 Share Posted July 23, 2018 My Sabre rgb, disconnects now and then while gaming or browsing, lights on it goes off, after 2-3 seconds it goes on and works just fine. What's the cause of it, it may be irritating while gaming. Thanks in advance. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Lettuce Posted July 24, 2018 Corsair Employees Share Posted July 24, 2018 Hello Mert23, How long have you had the mouse itself? By chance do you have another laptop or computer that you can test the mouse on to see if it disconnects on another machine as well? From what you describe I think it could be the USB cable, could be an issue there. If you can replicate the issue then I would suggest creating a support ticket and have the Technical support team further assist you. Link to comment Share on other sites More sharing options...
mert23 Posted July 27, 2018 Author Share Posted July 27, 2018 Hello Mert23, How long have you had the mouse itself? By chance do you have another laptop or computer that you can test the mouse on to see if it disconnects on another machine as well? From what you describe I think it could be the USB cable, could be an issue there. If you can replicate the issue then I would suggest creating a support ticket and have the Technical support team further assist you. I tested it other computers too, no luck. USB cable is not the problem i believe, because it sometimes works smoothly for hours. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Hotpot Posted July 27, 2018 Corsair Employees Share Posted July 27, 2018 Sounds like a failing mouse. I'd make a support ticket so they can help you out under warranty. Link to comment Share on other sites More sharing options...
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