npredtorch Posted July 23, 2018 Share Posted July 23, 2018 Hello, I have a STRAFE keyboard which I'm using for months now. My questions is can I apply for a warranty if I'm experiencing a problem with my ], \, home, scroll lock and enter button? and with the chrome CORSAIR logo removed? The logo wore off after some time of use and cleaning (one by one). I put some care while cleaning but it still wore off. For the button problem, the keys (], \, home, scroll lock and enter button) doesn't work when I pressed it and was randomly working even I didn't pushed on it. (typing on it self) - this happened recently that's why I want to apply this for a warranty. P.S I didn't spill any drink on it. Never been opened. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Lettuce Posted July 24, 2018 Corsair Employees Share Posted July 24, 2018 Yes, you can certainly make good of the 2 year warranty as long as you have valid proof of purchase. Go ahead and submit a ticket within the Customer Support portal and our Technical Support Team will be able to assist you Link to comment Share on other sites More sharing options...
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