tervok Posted July 22, 2018 Share Posted July 22, 2018 so just updated Ique and upon restart (and tryied restarting again before posting) ique is now showing that i have two pumps, but in altering the 'second pump's speed it just changes the fan speed, normaly i wouldnt mind but it now means i can only set one of the fans to quite or so loud i cant hear my speakers. normaly i would leave them set too balanced. also its showing 6 tempretures, 5 of wich are the same. Link to comment Share on other sites More sharing options...
DevBiker Posted July 22, 2018 Share Posted July 22, 2018 Can you show us a screen cap? Also, what does USBDeView show? https://www.nirsoft.net/utils/usb_devices_view.html Link to comment Share on other sites More sharing options...
tervok Posted July 22, 2018 Author Share Posted July 22, 2018 not sure how to upload a screen shot, kinda new here, also why do i need to download something else (please forgive my caution just not sure what another program could tell you) edit: nvm found how to do screen shots, one second Link to comment Share on other sites More sharing options...
tervok Posted July 22, 2018 Author Share Posted July 22, 2018 screenshot as requested Link to comment Share on other sites More sharing options...
DevBiker Posted July 22, 2018 Share Posted July 22, 2018 not sure how to upload a screen shot, kinda new here, also why do i need to download something else (please forgive my caution just not sure what another program could tell you) edit: nvm found how to do screen shots, one second USBDeView shows what USB devices are connected. It doesn't require an install; you can just run the tool. Just going to the link, even without downloading, would tell you what it does. Based on your original post, it sounded like there were two devices that you were seeing. USBDeView would help resolve that. Even with only one device (but incorrect display), it'll still help because we'll be able to see the exact PID that is used to identify the cooler. But I think that's less of an issue right now. Can you get logs? This is something that Corsair will need to check out and we'll need the iCue logs for that. Link to comment Share on other sites More sharing options...
tervok Posted July 22, 2018 Author Share Posted July 22, 2018 well i could upload a screen of the usb program, but wouldnt let me upload the log file, so geussing ill need to copy it on to here? edit: the zip was 7 mb Link to comment Share on other sites More sharing options...
tervok Posted July 22, 2018 Author Share Posted July 22, 2018 also as a small side note,should be noted that ryzen software is giveing me a temp in the 30c range while i que is giveing me this: Link to comment Share on other sites More sharing options...
DevBiker Posted July 22, 2018 Share Posted July 22, 2018 Something looks wrong in the driver install. The device name shouldn't be Int??. What I would do, at this point, is to uninstall Link/ICue and then delete the drivers for the cooler. It should be listed as "Corsair USBXp Driver" but I'm not sure how it'll show up since USBDeView sees the name as "Int??". And that's just not right. Once you do that, reinstall the latest version of iCue. Link to comment Share on other sites More sharing options...
DevBiker Posted July 22, 2018 Share Posted July 22, 2018 also as a small side note,should be noted that ryzen software is giveing me a temp in the 30c range while i que is giveing me this: That's a known issue. You can ignore it. Hopefully they'll have that fixed soon. Link to comment Share on other sites More sharing options...
tervok Posted July 22, 2018 Author Share Posted July 22, 2018 cool, should have done that first, my only excuse, lack of sleep, all sorted now and no wierd-ness Link to comment Share on other sites More sharing options...
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