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VOID Pro RGB USB - Volume level is limited


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I just bought the Void Pro RGB USB: https://www.amazon.com/dp/B0748ND2HV/ref=twister_B07BJ8CM6P?_encoding=UTF8&th=1


It was on sale for Prime day and I thought it was a steal to get it at $49, but after plugging it in for the first time, the volume seems to be drastically limited. I can't get the volume to go any higher. I have an H2100 wireless that has amazing volume, I can crank it pretty high and hear good detailed sounds in games but this new Void Pro isn't getting anywhere near the volume I get on the H2100.


Is there something wrong with the headset? I've got the latest drivers via iCUE and it still isn't letting me crank the volume.


I'm getting ready to return it to Amazon for refund...but I was hoping maybe there is a fix I'm not doing before I return it?



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