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Using 3 3.5in hard drives with the air 240 overheating


dookie67
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I'm having problems with my air 240 matx case. When I use 3 3.5in hard drives, they overheat to the point the read/write speeds grind to a halt. I've mentioned it in an earlier thread, but it didn't get a response.

 

http://forum.corsair.com/v3/showthread.php?t=132221

 

The problem has been documented other places here:

 

http://www.overclock.net/forum/50-small-form-factor-systems/1528947-corsair-carbide-air-240-owner-s-club-369.html

 

and here:

 

https://www.reddit.com/r/buildapc/comments/2p02ak/build_help_hdd_cooling_issue_with_corsair_air_240/

 

I opened a support ticket, and the response was to add a fan next to the hard drives. But with this case, the hard drives are in the passively cooled chamber, and I can't seem to find a fan mount anywhere in that area that could help. I've gone back and forth about how to fix the issue and get 3 3.5in hard drives working for over a month now and the only answer I've gotten is to "add a fan" with no direction on where or how.

 

I haven't heard back for two weeks now with my ticket still open. Does anyone know how to fix the issue? I notice the new 280x has a similar design, but with support for only 2 3.5in drives. I bought the drives after my return window for the case, figuring it was a case I could grow into over a year. But I am still under warranty. Is there anything that can be done to fix the issue, or any return/replace program that covers cases that advertise more drive bays than it can handle?

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I'm having problems with my air 240 matx case. When I use 3 3.5in hard drives, they overheat to the point the read/write speeds grind to a halt. I've mentioned it in an earlier thread, but it didn't get a response.

 

http://forum.corsair.com/v3/showthread.php?t=132221

 

The problem has been documented other places here:

 

http://www.overclock.net/forum/50-small-form-factor-systems/1528947-corsair-carbide-air-240-owner-s-club-369.html

 

and here:

 

https://www.reddit.com/r/buildapc/comments/2p02ak/build_help_hdd_cooling_issue_with_corsair_air_240/

 

I opened a support ticket, and the response was to add a fan next to the hard drives. But with this case, the hard drives are in the passively cooled chamber, and I can't seem to find a fan mount anywhere in that area that could help. I've gone back and forth about how to fix the issue and get 3 3.5in hard drives working for over a month now and the only answer I've gotten is to "add a fan" with no direction on where or how.

 

I haven't heard back for two weeks now with my ticket still open. Does anyone know how to fix the issue? I notice the new 280x has a similar design, but with support for only 2 3.5in drives. I bought the drives after my return window for the case, figuring it was a case I could grow into over a year. But I am still under warranty. Is there anything that can be done to fix the issue, or any return/replace program that covers cases that advertise more drive bays than it can handle?

 

3 drives in a cage is quite the heater, regardless of what case you use to be honest. You might want to consider changing your drives, which drives are you using at the moment?

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That's true, 3 drives would cause a lot of heat. That's why I'm a bit confused that passively cooling them is the only option in this case without some type of mod that would void the warranty as I understand it. I'll have to check but I think I have some seagate barracuda drives. Edited by dookie67
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