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Brand new ONE, loud at idle, potentially high temps


cwk
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Hi,

I saw a lot of other threads about high idle temps and volume, the sound seems very similar to this video (https://www.youtube.com/watch?time_continue=28&v=I-HxDfIJN5w) in how it sounds/how loud it is. Also I saw in another thread that CPU idles between 40 and 50 are abnormal and should be fixed, and I've got my machine sitting here purely at idle for a while, no updates or downloads running, and all cores are 41-43 in a 25c ambient room with good ventilation around the machine.

 

Just to confirm, this is way above what I expected from an advertised-as 20dB machine, and would like to get it replaced if possible. I ordered it through corsair.com.

temp.thumb.png.e55bb72f5d69f76da8c59e94acd48f25.png

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Hi,

I saw a lot of other threads about high idle temps and volume, the sound seems very similar to this video (https://www.youtube.com/watch?time_continue=28&v=I-HxDfIJN5w) in how it sounds/how loud it is. Also I saw in another thread that CPU idles between 40 and 50 are abnormal and should be fixed, and I've got my machine sitting here purely at idle for a while, no updates or downloads running, and all cores are 41-43 in a 25c ambient room with good ventilation around the machine.

 

Just to confirm, this is way above what I expected from an advertised-as 20dB machine, and would like to get it replaced if possible. I ordered it through corsair.com.

 

Please submit a ticket with us and we will help you sort it out. What's the SN on this unit?

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