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Cant register, please help?


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hello, for past 10 days whenever trying to open an account on the site i get an error message:

 

AN ERROR HAS OCCURRED. PLEASE CONTACT CUSTOMER SERVICE WITH THE FOLLOWING ERROR CODES:

002

B91B9275-789D-40CE-A6B0-EB2B927734C0

 

tried cleaning everything from the browser

tried on my smartphone

tried another browser:

 

An error has occurred. Please contact customer service with the following error codes:

002

74ab1699-025a-41c1-9e79-f5483a9e009e

 

 

any way we can solve the issue i have with faulty ram module via private messages on this forum?

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  • Corsair Employees

No, we still need you to create the ticket.

 

Error 002 is password related. Please make sure that your password is 1 lower case letter, 1 upper case letter, 1 number, 1 special character. Also, please note that your password cannot be your name, username, or email.

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thank you! my password contained name (in between many other characters) so it didnt work,

 

 

 

this is what it says when creating account and password:

 

* 8-20 CHARACTERS, 1 UPPERCASE, 1 LOWERCASE, 1 NUMBER, AND 1 SPECIAL CHARACTER. MAY NOT CONTAIN USERNAME.

 

it needs may not contain name ;): so try to add that, may not contain username or name (and part of email probably)

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