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I'm having an issue after updating computer


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On my previous build, Corsair Utility Engine was a frustrating but mostly functional program. I did a fresh install of windows on the new build, and downloaded the most up to date CUE (as far as I know, the same version I was using on my old computer yesterday), and I get an almost entirely broken program. Most options are whited out, can't import/edit color profiles at all. What am I missing? Images attached.

CUE.thumb.png.c41b4a0ad2768efef5cea55ba782d5f5.png

CUE2.thumb.png.941a338782e66b3415d8c18996ed2d22.png

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Hey,

 

This happens when GUI elements don't install correctly with the actual interactable elements in CUE. When you open logs/check windows error reports, it says there's an error with a .qml file. Generally get's fixed with a clean reinstall.

 

- Please make sure to install all updates for Windows.

- Uninstall the CUE software.

Please locate your Appdata folder, and delete the 2 Corsair folders in the Local and Roaming folder.

- Run CCleaner: https://www.piriform.com/ccleaner/download

- Run CCleaner's Registry Cleaner

- Restart your computer

- Reinstall CUE.

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