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Corsair Link 4 wont start - Windows 10


TheDinggo
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Not sure why it stopped working, have done a little debugging of my own to try to track this down. Nothing worked yet. anyone have any ideas? You should also be able to see my PC specs in my drop down, if you were wondering.

 

what i have done,

  1. Uninstalled All Asus software.
  2. Uninstalled - then reinstalled.
    • made sure everything was gone(Services & files) from CL4.
    • restarted then reinstalled.

[*]Tried multiple versions of CL4.

  • v4.7.0.77
  • v4.8.2.1
  • v4.9.7.35

[*]Verifying repository of WMI.

 

Was following this thread,

http://forum.corsair.com/v3/showthread.php?t=174353

tried what was there. Didn't work for me. They did have almost the same error i did.

 

C:\ProgramData\CLink4\Client_Trace.log

2018-05-15 01:49:51.4558 | 1 | TRACE: LoggingService | LoggingService.ctor+ 
2018-05-15 01:49:51.4903 | 1 | TRACE: LoggingService | UpdateSettings+ 
2018-05-15 01:49:51.4903 | 1 | TRACE: LoggingService | UpdateSettings- 
2018-05-15 01:49:51.5299 | 9 | TRACE: DataService | Connect+ 
2018-05-15 01:49:51.5399 | 9 | TRACE: DataService | OnConnectionStateChanged, stateChange = Connecting 
2018-05-15 01:49:51.5530 | 1 | TRACE: LoggingService | LoggingService.ctor- 
2018-05-15 01:49:51.5530 | 1 | TRACE: ViewModelFactory | ViewModelFactory.ctor+ 
2018-05-15 01:49:51.5530 | 1 | TRACE: ViewModelFactory | ViewModelFactory.ctor- 
2018-05-15 01:49:51.5970 | 1 | TRACE: ProfileService | ProfileService.ctor+ 
2018-05-15 01:49:51.6081 | 1 | TRACE: ProfileService | ProfileService.ctor- 
2018-05-15 01:49:51.6882 | 1 | INFO: App | UI session started 
2018-05-15 01:49:51.6882 | 1 | INFO: App | ------------------------- 
2018-05-15 01:49:51.6882 | 1 | INFO: App | MachineName: DESKTOP-2ABU12A 
2018-05-15 01:49:51.6967 | 1 | INFO: App | Platform: Windows 10  (10.0.16299)  
2018-05-15 01:49:51.6967 | 1 | INFO: App | .NetVersion (run-time): 4.0.30319.42000 
2018-05-15 01:49:51.6967 | 1 | INFO: App | .NetVersion (highest): 4.7.02556 
2018-05-15 01:49:51.7733 | 1 | INFO: App | WPFTier: Full (2) 
2018-05-15 01:49:51.7733 | 1 | INFO: App | ElevatedPrivileges: False 
2018-05-15 01:49:51.7733 | 1 | INFO: App | ------------------------- 
2018-05-15 01:49:51.7733 | 1 | TRACE: App | RegisterExceptionHandlers+ 
2018-05-15 01:49:51.7733 | 1 | TRACE: App | RegisterExceptionHandlers- 
2018-05-15 01:49:51.8573 | 1 | TRACE: MainWindow | MainWindow.ctor+ 
2018-05-15 01:49:52.1178 | 1 | TRACE: SettingsViewModel | SettingsViewModel.ctor+ 
2018-05-15 01:49:52.1178 | 1 | TRACE: SettingsViewModel | SettingsViewModel.ctor- 
2018-05-15 01:49:52.4944 | 1 | TRACE: NavigationService | NavigateTo, pageKey = Home 
2018-05-15 01:49:52.4944 | 1 | TRACE: NavigationService | NavigateTo, pageKey = Home 
2018-05-15 01:49:52.4944 | 1 | TRACE: NavigationService | EnsureMainFrame 
2018-05-15 01:49:52.5456 | 1 | TRACE: ManageProfilesViewModel | ManageProfilesViewModel.ctor+ 
2018-05-15 01:49:52.5456 | 1 | TRACE: ManageProfilesViewModel | ManageProfilesViewModel.ctor- 
2018-05-15 01:49:52.5662 | 1 | TRACE: MainWindow | MainWindow.ctor- 
2018-05-15 01:49:52.9474 | 1 | TRACE: MainWindow | OnLoaded+ 
2018-05-15 01:49:58.7535 | 1 | TRACE: MainWindow | OnLoaded- 
2018-05-15 01:50:01.9081 | 9 | TRACE: DataService | OnConnectionStateChanged, stateChange = Connected 
2018-05-15 01:50:01.9111 | 9 | TRACE: DataService | Connect- 
2018-05-15 01:50:07.1173 | 15 | TRACE: App | OnCurrentDomainUnhandledException 
2018-05-15 01:50:07.1173 | 15 | ERROR: App | -> An exception System.Exception (Can't start ManagementEventWatcher) has occurred. Please see the errors log file for details.
2018-05-15 01:50:16.1677 | 5 | TRACE: DataService | OnConnectionError 
2018-05-15 01:50:16.1677 | 9 | TRACE: DataService | Reconnect+ 
2018-05-15 01:50:16.1677 | 9 | TRACE: DataService | Disconnect+ 

 

C:\ProgramData\CLink4\Client_Error.log

2018-05-15 01:50:07.1173 | 15 | DESKTOP-2ABU12A | 4.9.7.35 | App | -> 
System.Exception: Can't start ManagementEventWatcher
  at CorsairLink4.Common.PowerManagementWatcher.<Start>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<>c.<ThrowAsync>b__6_1(Object state)
  at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
  at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
  at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
  at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
  at System.Threading.ThreadPoolWorkQueue.Dispatch()
  at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Service Dependencies

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Confirming integrity of WMI

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Event viewer log of "CorsairLink4.Service.exe"

unknown.png

 

Problem details

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Edited by TheDinggo
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