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Void pro RGB.double bip every 5-10 minutes despite voice prompt and 70%+ battery


Sylario
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1 )I bought the Void Pro RBG a few days ago, and sometimes, despite voice prompt, there is a double bip (same tone) and I cannot figure out why

 

2) The sidetone button is at 0 and I cannot move it despite being able to change mic volume.

 

I am using windows 10 1803

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