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Void Pro RGB & CUE


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Hi All,

 

I just bought a Void Pro RGB headset. Everything worked fine out of the box. However, CUE crashes every time. It's a relatively fresh install of windows. If I have the usb dongle unplugged, CUE starts up fine. As soon as I plug it in, it starts the process of adding my headset to the program and then crashes. Any ideas? I'm using the latest CUE (version 2.24.50) on Win 10 Enterprise 64bit.

 

Cheers

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Can I see an error report for the crash?

 

Please perform the following steps:

 

1. Recreate the crash.

2. Go to the Event Viewer within Windows (Start > run > eventvwr.msc)

3. Navigate to Windows Logs > Application, and then find the latest event with “Error” in the Level column and “Application Error” in the Source column.

 

Please copy the text on the General Tab and send it to us so we can look into this issue.

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