anxel Posted May 13, 2018 Share Posted May 13, 2018 I buy it for Bestbuy, although I think that does not affect anything. Well, when the windows are starting everything works fine, I can select the OS, enter the BIOS use the f8, etc. Only when it reaches the welcome windows where you have select the user and put the password is when the keyboard does not work, the lights remain on Going to properties I get that windows has not found the drivers The CorsairUtilityEngineSetup are installed (the only drivers are in internet, almost 200 MB) Some screen shots http://images2.imagebam.com/82/07/4f/346bfd859655294.png http://images2.imagebam.com/df/e9/b6/540ca3859655314.png Any help? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted May 14, 2018 Corsair Employee Share Posted May 14, 2018 Have you tried connecting to a different USB port on the motherboard? Also, I recommend performing all USB and Chipset updates from the motherboard manufacturer's website. Link to comment Share on other sites More sharing options...
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