WiKDMoNKY Posted May 4, 2018 Share Posted May 4, 2018 I just did the W10 April update and now when I reboot the computer the fans revert to rainbow demo mode, but my light strips keep their settings. Channel 1 on the lighting link pro is connected to 5 LL140 fans and channel 2 is connected to 4 corsair light strips. I have tried removing the profile (ARC) on channel 1 and changing it to something else, but it still stays rainbow. Actually it almost looks like a combination of the Arc and rainbow profile (but rainbow is the dominant color scheme). I can change the light strips and they work/stay as they should. If I uninstall and reinstall the CUE software it works properly again, until I reboot. The preview on CUE for the fans looks proper, but is not being reflected on the fans. This is starting to drive me nuts and uninstalling/reinstalling is getting to be a PIA. Is there some setting that needs to be changed to fix this? I only have a custom profile Blue and Red that I downloaded (I deleted the default profile), so I cannot figure out where the rainbow is coming from. Thanks in advance! Link to comment Share on other sites More sharing options...
c-attack Posted May 5, 2018 Share Posted May 5, 2018 The rainbow is the default behavior for LL fans whenever Link/CUE is not actively running. There is no getting around this during boot cycles or if the program is not running. The light strips and some of the other RGB fan models do have a hardware playback feature that allows them to maintain the default lighting pattern when Link/CUE is not actively engaged. You did not mention what version of the software you are running, but since you state CUE and then reference the fans, it seems probable you are using the early release iCUE/CUE 3 software. That adds some complexity to the situation. First, any time you do a major Windows update like their bi-annual "service updates", you should uninstall anything with a performance drivers (GPU, sound, CUE, Link, etc) and reinstall after the update. Too many things to go wrong moving that stuff around. Second, there are some inconsistencies with the start behavior for the service. This may be related to your update, the software itself, or something else. You might look in the iCUE forum section at the bottom of the categories to find more information. The final option might be to use Link 4.9.7, particularly if you don't have any other RGB peripherals that benefit from the CUE + LINK combination that is iCUE. Link to comment Share on other sites More sharing options...
WiKDMoNKY Posted May 5, 2018 Author Share Posted May 5, 2018 I am running CUE 3.2.87 and I am not running the Link software. The issue seems to fix itself every other reboot. It is really annoying. RGB parts I am using H115i Void Pro RGB Strafe RGB M65 Pro RGB Lighting Node PRO RGB Lighting hub 5x LL140 4x Lighting strips The rainbow is the default behavior for LL fans whenever Link/CUE is not actively running. There is no getting around this during boot cycles or if the program is not running. The light strips and some of the other RGB fan models do have a hardware playback feature that allows them to maintain the default lighting pattern when Link/CUE is not actively engaged. You did not mention what version of the software you are running, but since you state CUE and then reference the fans, it seems probable you are using the early release iCUE/CUE 3 software. That adds some complexity to the situation. First, any time you do a major Windows update like their bi-annual "service updates", you should uninstall anything with a performance drivers (GPU, sound, CUE, Link, etc) and reinstall after the update. Too many things to go wrong moving that stuff around. Second, there are some inconsistencies with the start behavior for the service. This may be related to your update, the software itself, or something else. You might look in the iCUE forum section at the bottom of the categories to find more information. The final option might be to use Link 4.9.7, particularly if you don't have any other RGB peripherals that benefit from the CUE + LINK combination that is iCUE. Link to comment Share on other sites More sharing options...
c-attack Posted May 6, 2018 Share Posted May 6, 2018 It seems like the Corsair service is not loading when you reboot and thus the fans stay in their default mode (rainbow). The strips do not need iCUE to be running and retain their prior setting. Since this only started after the Win 10 April update, it seems likely your start-up program actions have been modified. Open the task manager/start-up tab and make sure Corsair Utility Engine is set to Enabled. See if there are other things that do not belong. It is possible something else is interfering with the service launch. Link to comment Share on other sites More sharing options...
WiKDMoNKY Posted May 6, 2018 Author Share Posted May 6, 2018 Strange that you say the led strips do not need CUE and store their last setting. When I power up, they are rainbow just like the fans. Once the CUE service starts, they go into their color shift mode that I have programmed to be. The 5 fans all have some sort of rainbow/arc combo, where rainbow is the dominant pattern. The fans seem to switch to arc only (what I want), every other reboot or so. They also will not even change to arc when I open cue and select channel 1 on the LNP and set it to arc or anything different. I would be happy to make a video of it to show what is going on. It seems like the Corsair service is not loading when you reboot and thus the fans stay in their default mode (rainbow). The strips do not need iCUE to be running and retain their prior setting. Since this only started after the Win 10 April update, it seems likely your start-up program actions have been modified. Open the task manager/start-up tab and make sure Corsair Utility Engine is set to Enabled. See if there are other things that do not belong. It is possible something else is interfering with the service launch. Link to comment Share on other sites More sharing options...
c-attack Posted May 6, 2018 Share Posted May 6, 2018 I just did the W10 April update and now when I reboot the computer the fans revert to rainbow demo mode, but my light strips keep their settings. A video might help otherwise I have to take you at your literal meaning. However, it is starting to sound like the real issue is the ARC lighting pattern is not behaving as expected, not the topic sentence referenced above. The more practical troubleshooting approach would be to create new profile with a different lighting pattern for the LL fans and see if that is also affected. The ARC pattern is unique to the LL series, so I cannot replicate it. Link to comment Share on other sites More sharing options...
WiKDMoNKY Posted May 9, 2018 Author Share Posted May 9, 2018 Sorry for the late reply, I have been out of town for work. Here is a video of the correct profile loading after login from cold boot [ame]https://youtu.be/GwPH0tVOg18?t=59s[/ame] Here is a video of the wrong profile loading after login from a cold boot [ame]https://youtu.be/NA6gr7P4MAI?t=54s[/ame] The led strips always load the correct profile, but the fans seem to only want to load the correct profile every other reboot. A video might help otherwise I have to take you at your literal meaning. However, it is starting to sound like the real issue is the ARC lighting pattern is not behaving as expected, not the topic sentence referenced above. The more practical troubleshooting approach would be to create new profile with a different lighting pattern for the LL fans and see if that is also affected. The ARC pattern is unique to the LL series, so I cannot replicate it. Link to comment Share on other sites More sharing options...
WiKDMoNKY Posted May 11, 2018 Author Share Posted May 11, 2018 No on knows? Link to comment Share on other sites More sharing options...
c-attack Posted May 11, 2018 Share Posted May 11, 2018 Same as above. Can you create a 2nd profile with some other lighting effect (not rainbow) and not Arc to see if this is profile specific, lighting pattern specific (arc), or possibly a hardware issue. Link to comment Share on other sites More sharing options...
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