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Strafe RGB keys not working - lights flickering


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I've got a Corsair Strafe RGB keyboard, the keys aren't working how ever the lights do, but the lights keep changing to random presets.


I decided to post here for some tips because the registration for support ticket won't let me finish my "shipping" address and it blocks me from continuing.


I can take a video if needed


does it sound like an insurance thing?



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