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Void Pro Wireless suddenly changes the mic volume


aa1429
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hello, i bought Corsair's void pro wireless recently and i like it so much, it's so comfortable and it sounds great

 

however, i have a small problem with the headset, when i'm talking to my friends my mic suddenly stops working, and when i look at cue i find the mic volume at 0, it happened like 7 times today and it's so annoying cause it doesn't say anything, i talk to my friends and i think that they hear me but they don't, and after like 5 minutes they tell me that my mic is muted

 

and sometimes while i'm surfing the web or gaming i hear " mic feedback on " even tho i didn't enable it, it keeps opening for some reason

 

so that's the issue, i don't know why my mic's volume keeps changing to 0 and i don't know why my mic feedback suddenly turns on, is it an issue with the void pro itself or with cue ? Thanks in advance.

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Have you try flashing the firmware on the headset? Also, do you have any profile linked to a specific software?

 

yes, i tried to force flash the firmware cause it's already updated but the same thing happens, and what do you mean by a profile linked to a specific software? my profile changes stuff on my mouse and my keyboard but it doesn't change anything on the void pro itself

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