crazyknows Posted April 27, 2018 Share Posted April 27, 2018 Hey Guys, I'm having an issue where no matter what USB I plug my mouse into, it is showing up as "Unknown device" on my computer and the mouse will not turn on. I tried to download new drivers but that did not work either. Could someone please help me? Link to comment Share on other sites More sharing options...
xMacias Posted April 27, 2018 Share Posted April 27, 2018 Try plugging it into another computer first to see if it's an issue with your system. You can try directly plugging the mouse into the computer using the USB cable provided. Also, I would double check to see that you've downloaded the latest USB drivers for your mobo and perhaps also check windows updates. Link to comment Share on other sites More sharing options...
crazyknows Posted April 27, 2018 Author Share Posted April 27, 2018 So... I fixed it, I think. I plugged in the wireless 2.4ghz and reinstalled the software. Now it is working like before with the usb only. I also reset via the little hole in the mouse with a pin. One of those things worked. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mint Posted April 27, 2018 Corsair Employees Share Posted April 27, 2018 Hi crazyknows, it's probably the re-installation of the software, which re-installs the driver that CUE uses and essentially forced the system to re-recognize your mouse. Link to comment Share on other sites More sharing options...
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