Lighting node pro not detected?

[Hecarus]

Hi all, first post.

 

So 2 days ago when I finished my build and start it up. I have 6 fans (Corsair LL) installed and all 6 of them light up INITIALLY.

 

But next before I could even get to windows screen, 5 fans LED went out. So I went to corsair iCue and saw the lighting node pro and there is no fans.

 

I re-install iCue and the lighting pro is not even there!

Also, I couldn't even finish the download of the iCue software afterward.

 

My motherboard is Asus Formula X.

I tried installing an NZXT usb internal hub and try all the ports, swapping sata cable, lighting node pro and it still does NOT work..

 

But what's weird is that on both of the lighting node pro I've tried. Whichever fan is connected to port 1 will light up.

 

 

https://gyazo.com/ddb2539e29cf38f8c3b671483bb66252

https://gyazo.com/6947a1b04e6ec6b83b1a9688e86f52a4

https://gyazo.com/fc111528b118dcd7d594444beb03c51e

https://gyazo.com/82434ebfe6ff94afcd24403e4c17d818

 

Edit : I'm also using a PWM fan hub if anything. I also use NZXT Hue + and Cam

 

Edit 2 : Newest version iCue is what I'm having trouble with. Another thing I forgot was I tried unplugging the usb port from the Hub that came with the 3 pack of LL 120 while the pc is running and I heard a "Window sound alert." Maybe this device is hidden somewhere and Corsair iCue couldn't detected?

 

EDIT 3 : Okay... I feel pretty mad right now.. So if anyone else have this issue, Uninstall the newest version of Corsair link and download Corsair Link Software Update Version 4.9.5.25!!!!!!

Edited April 23, 2018 by Hecarus

[DevBiker]

To install the latest iCue, you may need to clear out all the files from the earlier installation.

 

To do these, delete everything in %ProgramData%\Corsair\Cue and %AppData%\Corsair\Cue.

 

If you are running iCue, you have to run Link 4.9.6 or later. Otherwise, they will conflict with each other.