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Corsair Strafe Cherry MX Red Only doesn't work


Elonoic
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Hi, Two weeks ago I bought this keyboard. Corsair Strafe was the best I had but a few days ago keyboard just died.

 

When I connect it to a computer(it does not matter usb 2.0 or 3.0) kayboard just lights motives.

 

Corsair Utility Engine does not detect it and HWiNFO64 shows 1.1 usb device.

 

Maybe you know what happened? And how can i Fix it?

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First thing you can try is soft resetting the keyboard. You'll need to unplug the keyboard, hold ESC, plug the keyboard back in, and release the ESC key after 5 secs. If this still doesn't bring the keyboard back to life, I'd recommend contacting our Techncial Support for a hard reset.

 

https://support.corsair.com/

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First thing you can try is soft resetting the keyboard. You'll need to unplug the keyboard, hold ESC, plug the keyboard back in, and release the ESC key after 5 secs. If this still doesn't bring the keyboard back to life, I'd recommend contacting our Techncial Support for a hard reset.

 

https://support.corsair.com/

 

 

Thank you so much for help, soft reset helped me a lot, keyboard work very well now

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