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Commander Pro


Glatzse
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First, your diagram indicated 5 fans but you only have 4 added to the CoPro.

 

Second, make sure all of the cables are in place. You'll have a connection from LED #1 on the CoPro to the input on the Fan Hub. This should have 3 pins and 2 wires. And then the fans need to be connected to the Fan Hub on ports 1-5. And make sure that the fan hub is connected to power.

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But it's just port 1, regardless of fan, correct? Whatever is in port 1 works but nothing in port 2 works (or 3, 4, 5), correct?

 

If this is the case, then it's most likely the fan hub that's the issue. Open a ticket with support to get a new one.

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When I only used https://www.corsair.com/eu/en/LED-Color/Fan-Size/hd-series-rgb-led-config/p/CO-9050067-WW, but so I changed the physical color change thing from the package to https://www.corsair.com/eu/en/Categories/Products/CORSAIR-LINK/CORSAIR-Commander-PRO/p/CL-9011110-WW now the fans won't light on the same time only when I change them to first slot in the dock.
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OK. Are you using the same fan hub? All fans work in slot 1 but nothing in slot 2?

 

And just make sure that you double check the wiring. The cable from the CoPro to the NoPro should only have 2 wires (even though it's a 3 slot connection). Have you tried plugging the Fan Hub into a different SATA connection? And is the CoPro's firmware up to date? If so, can you try to force update it to the latest firmware again?

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Hmmm ... the odds are against 2 Fan Hubs in a row being bad.

 

So let's start at the beginning.

- Verify that you have the Fan Hub plugged into the correct port that is configured for the fans in Link.

- Try switching ports - don't forget to configure Link for ALL fans on the target port and hit Apply to activate the changes.

- Try forcing an update on the CoPro's firmware. Even if you are up to date.

- Make sure that the fans are plugged into the hub in order (1-2-3-4-5) with none skipped.

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  • 3 weeks later...
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