dogsparky Posted April 2, 2018 Share Posted April 2, 2018 I am trying to find a way to get a new keycap to replace the G6 key on my K95 RGB platinum, the top plastic part, the gray area seemed to have had 2 of the clips on it come off so half of it is coming up. Does anyone know where i can get any? Link to comment Share on other sites More sharing options...
xMacias Posted April 2, 2018 Share Posted April 2, 2018 If you're still under warranty, Corsair support may be able to mail you the single key you're needing. Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mint Posted April 3, 2018 Corsair Employees Share Posted April 3, 2018 Yeah, submit a ticket with our support website, they'll be happy to help: http://support.corsair.com Link to comment Share on other sites More sharing options...
dogsparky Posted April 3, 2018 Author Share Posted April 3, 2018 Yeah, submit a ticket with our support website, they'll be happy to help: http://support.corsair.com Thank you for the link, i wasn't entirely sure if Corsair would do that or not, but i guess it wouldn't hurt to ask Link to comment Share on other sites More sharing options...
dogsparky Posted April 7, 2018 Author Share Posted April 7, 2018 Yeah, submit a ticket with our support website, they'll be happy to help: http://support.corsair.com Support messaged me back and they said they don't offer replacement keys, they would have to replace the whole keyboard Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Mint Posted April 9, 2018 Corsair Employees Share Posted April 9, 2018 You were referring to the keycap, right? That's the part they can send out. If it's the switch on the keyboard, it would then require the whole keyboard sent as an RMA. Link to comment Share on other sites More sharing options...
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