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RMA #686156: Ticket closed without receiving replacement, still processing.

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Hi, I sent the faulty PSU as requested in the ticket by the RMA staff and it arrived to The Netherlands 3 weeks ago (12 March 2018). Its been processing since that day but it also says that the ticket is closed (Note: Your ticket is closed. Please contact corsair support or create a new ticket for further assistance)


Both Corsair and UPS have said it arrived in The Netherlands.


I want to know if there is a problem with my RMA or is it normal that the ticket is closed before the replacement is sent to me.




Edit: It's solved now

Edited by Davalom
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