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[Bug] iCUE Hard Disk Errors


SajuukCor
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Thought to try out iCUE v3.1.131 today. Installation went smooth and it imported my old CUE settings. After playing around with it some I tried to open a program on one of my SSDs and it said it was missing. Shortly later I found that my Z: drive was removed from my computer. Couldn't even see it in the Disk Management panel.

 

Checked Event Viewer and found a bunch of Disk warnings, Event ID 51:

"An error was detected on device \Device\Harddisk3\DR3 during a paging operation."

 

Fearing my SSD died I checked for the first Disk error, which was Event 157:

"Disk 3 has been surprise removed."

 

I put two and two together and found the error occurred exactly the same time I installed iCUE. Once iCUE was uninstalled and the system rebooted everything is fine now.

 

OS: Windows 10 Pro 64-bit

Mobo: ASUS Z270-k

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Unfortunately it doesn't seem the 3.x logs are there, only the 2.x logs from the reinstall :( I don't see an email address for you, at least one obvious to me lol. If you can PM me the email address that would be great and I can send over everything to get to the bottom of this bug :)
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